Job Description

The Senior Manager, Enterprise Learning Enablement is a strategic leader responsible for the development, execution, and operational excellence of the organization's enterprise capability systems spanning,  skills strategy, learning platforms, operational governance, and workforce enablement. This role will drive transformational changes in capability development, learning operations, and contribute to business growth via innovative learning strategies and learning technology solutions.  

This role is located at our Arden Hills, MN Corporate Headquarters (Tuesday-Thursday in office each week)

Key Responsibilities:

Skills Capability Strategy 

·        Support the development and rollout of the organizational skills strategy, including skills operating model, capability mapping, and enterprise skill-building initiatives aligned to business priorities.  

·        Build effective partnerships with HR, business leaders, vendors, and external stakeholders to deliver enterprise-wide capability intelligence and solutions. 

·        Partner with HR, Talent Management, and business leaders to define and maintain skills and capability models and governance that support current and future business strategy, and balance enterprise standards with business unit needs. 

·        Use capability intelligence data to identify gaps, prioritize learning investments, and inform workforce planning and career pathways. 

Learning Technology Ecosystem 

·        Oversee strategy, governance and continuous improvement of learning – specific platforms (LMS/LXP, digital learning tools, cohort-based platforms) to deliver scalable, impactful learning experiences. 

·        Partner on the learning platform operations in collaboration with HR Enablement and Technology teams including configuration, user and access management, catalog and content curation, and vendor management. 

·        Partner with HR Enablement and Technology teams to set the learning platform roadmap, enable integrations, data flows, and user experience. 

 Learning Operations and Governance 

·        Design and continuously improve end-to-end learning operations processes (intake, prioritization, project management, scheduling, communications, evaluation, reporting) to drive efficiency, quality, and business impact. 

·        Manage budget planning and investment optimization across learning technology, content, vendors, and delivery resources, identifying opportunities for cost-to-value tradeoffs and reinvestment. 

·        Manage and optimize day-to-day learning operations, including program logistics, team coordination, stakeholder communications, budget oversight, and performance measurement.  

·        Lead enterprise Learning Community of Practice and support the initiation of Learning Advisory Council to ensure business alignment and drive adoption. 

Data, Measurement, and Insights 

·        Define learning and capability of metrics, dashboards, and reporting to demonstrate impact on performance, capability, and business outcomes. 

·        Use data-driven insights and KPIs to report on learning impact, operational efficiency, and business outcomes; drive analytics-based decision making for continuous improvement, prioritization, investment decisions, and capability tradeoffs 

·        Partner with analytics teams to create and enable enterprise dashboards.  

·        Provide regular insights and recommendations to stakeholders on learning performance, platform adoption, and skills of progress. 

Qualifications:

·        Bachelor’s degree in education, Human Resources, Organizational Development, Learning Sciences, Business, or a related field; Master's degree preferred.  Related experience in lieu of degree may be considered. 

·        Minimum of 8 years of experience in learning and development, talent management or human resources with significant experience in learning technologies and operations strongly preferred. 

·        Prior team leadership experience required 

·        Demonstrated expertise in learning technologies, learning operations or implementing skills frameworks required 

·        Prior experience in enterprise skills strategies preferred 

·        Strong strategic thinking and planning skills. 

·        Excellent communication and interpersonal skills. 

·        Ability to collaborate effectively with stakeholders across a matrixed organization. 

·        Continuous improvement mindset 

·        Exceptional project management skills with experience managing external vendors.  

·        Ability to operate across ambiguity, manage complexity, and identify tradeoffs. 

Skills: 

·        Learning Operations 

·        Skills frameworks implementation  

·        Leadership and Talent Development 

·        People Leadership 

·        Strategic planning 

·        Stakeholder engagement  

·        Data analysis and continuous improvement 

·        Collaboration and teamwork