Job Description

About the team

Zillow's Agent Sales organization empowers real estate professionals with the solutions and technology they need to succeed in today's dynamic market. As the bridge between Zillow's innovative platform and the agent community, we're dedicated to creating tools and partnerships that drive meaningful results.
The GTM Strategy & Operations team acts as our internal strategy house, architecting sophisticated business models that deliver tangible value to agents while building sustainable, scalable revenue streams for Zillow. We work cross-functionally to optimize pricing strategies, refine go-to-market approaches, identify growth opportunities, and translate market insights into actionable business initiatives that strengthen our position as the industry's most trusted partner for real estate professionals.

About the role

We are seeking a Senior Strategic Planning Manager to drive Planning, Performance, and Strategy across one or more of our Software and Advertising products. Strategic Planning serves as the connective tissue between Zillow’s top-level operating goals and the cross-functional teams that execute against them. In this role you will drive business performance by leading our critical business rhythms, using data to identify opportunities and trends, and collaborating cross-functionally to drive impact.

The ideal candidate blends the strategic perspective of a consultant and the ownership mindset of an entrepreneur. You are equally comfortable presenting business strategy to senior leaders and rolling up your sleeves to uncover and action against performance opportunities deep within our business. 

Your responsibilities will include:

Develop a deep understanding of one or more of Zillow’s businesses, key performance drivers, and cross-functional improvement opportunities. Become a subject matter expert.

Collaborate with cross-functional teams (Sales/GTM, Product, Pricing, Marketing, Service, Finance, etc.) to understand business priorities and shape strategies to achieve our goals.

Drive our annual operating plan including goal setting, performance management, and executive-level monthly/quarterly business reviews.

Establish and maintain key business metrics (inputs/outputs), and develop sophisticated forecast models to project results and measure gaps to plan.

Proactively develop insights and recommendations to improve performance. Present findings and options effectively to an executive audience to drive decisions.

Analyze business, operational, or customer data to identify trends, gaps, and opportunities.

Demonstrate expert proficiency in analytical tools (SQL, Tableau, DataBricks, etc.)

Collaborate with data engineering, BI, and data science to build advanced analytics and real-time performance dashboards.

Drive key business operations to serve the needs of our cross-functional partners.

Maintain an understanding of competitor or industry trends.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $109,000.00 - $174,000.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $103,500.00 - $165,300.00 annually. The base pay range is specific to these locations and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.

Who you are

7+ years work experience.

Recent experience in Strategy, Planning, or GTM in a Technology, Software, or SaaS setting. Background in Management Consulting is a plus.

Highly proficient in SQL and visualization software (e.g., Tableau) for large scale data manipulation.

Demonstrated expertise in quantitative business analysis and forecasting.

Excellent analytical problem-solving skills, with the ability to break down complex problems and synthesize data into clear insights.

Experience driving performance metrics, annual planning processes, and facilitating executive-level business reviews.

Outstanding communicator, capable of presenting complex financial and business data and insights to C-level executives

Highly collaborative, you thrive working in fast-paced environments with stakeholders across every function (product, engineering, marketing, sales, finance, analytics, etc.)