Job Description

Wyndham Grand is now seeking a Housekeeping Inspector to join our team at the Wyndham Orlando Bonnet Creek location in Orlando, Florida.

Supervisor, Housekeeping Floor

Wyndham Grand Orlando Resort at Bonnet Creek is now seeking a Housekeeping Inspector to join our team. The Housekeeping Inspector is responsible for overseeing the cleaning of guestrooms by the Housekeeping staff. He/she is also responsible for ensuring that rooms are maintained to set standards of cleanliness and are ready in a timely manner for guest accommodations.

Education & Experience

* High School diploma or equivalent required.
* Two to three years of progressive experience in a hotel or related field preferred.
* College coursework in related field helpful.
* Previous supervisory responsibility preferred.

Physical Requirements

* Flexible and long hours sometimes required.
* Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
* Ability to stand during entire shift.

General Requirements

* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to multitask and prioritize departmental functions to meet deadlines.
* Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
* Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
* Must be able to show initiative, including anticipating guest or operational needs.
* Perform other duties as requested by management.

Fundamental Requirements

* Inspect all rooms assigned to Room Attendants on a daily basis to ensure that standards and productivity levels are being met and maintained.
* Notify Room Attendant(s) of any deficiencies found in the room and note on the attendants board. Ensure the Room Attendant returns to the room to correct the deficiency, when applicable. Re-inspect the corrected room.

* Oversee the closing of the floors at the end of the day, ensuring the Room Attendants carts are clean and restocked.
* Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office daily. Maintain key control. Physically check the room to determine status.
* Oversee the daily assignment of duties, ensuring each Room Attendant and House Attendant carries a work assignment.
* Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager according to hotel standards.

COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfoliodistinguished by our leading economy and midscale brandsdelivers just that.

We are AmericInn by Wyndham, Baymont by Wyndham, Days Inn by Wyndham, Dazzler by Wyndham, Dolce Hotels and Resorts by Wyndham, Esplendor Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham, Howard Johnson by Wyndham, La Quinta Inns & Suites, Microtel by Wyndham, Ramada Encore by Wyndham, Ramada Worldwide by Wyndham, Super 8 by Wyndham, The Trademark Collection by Wyndham, Travelodge by Wyndham, TRYP by Wyndham, Wingate by Wyndham, Wyndham Garden, Wyndham Grand and Wyndham Hotels and Resorts.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Our Company is an Equal Employment Opportunity Employer.

Job Location: Wyndham Orlando Bonnet Creek, 14651 Chelonia Parkway, Orlando, Florida 32821
Employment Status: Full-time