Product Manager, Payments
Posted on: 1 Dec 2025
Atlanta, GA
Job Description
Are you customer obsessed and passionate about building products and experiences that support the financial needs of a global population? How about offering up your technical skills in a business that is committed to moving money for better? If you are interested in joining a globally diverse organization where our high impact contributions are recognized and celebrated both by our customers and our leadership, allowing each of us to thrive, then it is time to join our Payments Product Team at Western Union.
Western Union powers your pursuit
The Product Manager, Payment will define, enhance and document Payments (Funds-Out) product requirements and own projects end to end delivery.
Role Responsibilities
Collect business requirements from stakeholders, write stories, elaborate them to scrum teams, Initiate and obtain CLIP (Compliance, Legal, Infosec, Privacy) approvals, support story delivery life cycle and accept or reject sprint results.
Run technical assessment of assigned project, enhancement or fix, lead product requirements alignment and development, ensure delivered product quality meets stakeholders’ and customers’ needs.
Interact with other internal departments to formulate recommendations and actions
Participate in all Agile team ceremonies
Collaborate with QA, UAT and Production testers, define test cases and acceptance criteria.
Support the project handover to operations, regional teams and other stakeholders
Upload all change initiated supporting documentation to defined repository (Jira, Sharepoint)
Before and during the scale phase identify and drive process and productivity improvements to enhance operational effectiveness and service quality
Role Requirements
Graduate degree in business or engineering
5+ years in product management or product owner experience
3+ years of global payments product (funds disbursement or payments processing) experience, or equivalent
Experience in Agile processes and frameworks – Scrum, Kanban, Safe
Experience in Agile tools such as Jira, Confluence, etc.
Strong communication and presentation skills
Ability to effectively communicate business requirements
Ability to manage and prioritize multiple projects and tasks independently
Western Union
Rochester, NY
We are a global leader in cross-border, cross-currency money movement. From small businesses and global corporations, to families near and far away, to NGOs in the most remote communities on Earth, Western Union helps people and businesses move money - to help grow economies and realize a better world. In 2018, we completed more than 800 million transactions for our consumer and business clients. We continue to innovate, developing new ways to send money through digital, mobile, and retail channels, with an array of convenient pay-out options to meet business and consumer needs.
We are a business centered on the needs of our customers, and over the years, we’ve invested and innovated to provide consumers and businesses with even more choices – in products, in services, and in how and where they can access Western Union when moving money across borders.
We move money for better, enabling individuals, families and friends to securely and seamlessly transfer money in the ways that are most convenient for them, whether that is walking into a retail location or using our Western Union website or app to move money in minutes.
Our customers use our services to send money to family members in nearly every part of the world, to provide support, recognize a special occasion, and enable entrepreneurship or education.
As businesses have a growing need to move money around the globe and transact in different currencies, we’ve answered these needs with Western Union Business Solutions to help navigate the global economy, including solutions for International Payments, Risk Management, and Cash Management Solutions. We offer a wide range of industry-specific solutions that today help over 50,000 clients including financial institutions, educational institutions, NGOs, and small/medium sized businesses needing to make cross-border payments.
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IndustryBanking/Financial Services
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No. of Employees12,000
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Website
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Jobs Posted256
