Job Description

Job Summary:

The Senior Business Systems Analyst is an expert in planning and directing the analysis of complex processes to be enhanced through the use of automated systems and technology. Expert level of proficiency in the tools, techniques, process, and methodologies; Owns and drives work based on general directions.  Builds positive working relationships with those around you and demonstrates the ability to inspire others to do what needs to be done.  Assist in the development, mentoring, career guidance for other IT staff.

Job Duties:

Builds working relationship with key stakeholder groups
Seeks out knowledge and understanding of the key business activities, systems, software, and processes within assigned focus area
Works with stakeholders to understand problems, needs, and enhancements
Produces specifications for new or modified systems through collaboration with business users and other IT staff
Documents requirements using standard templates, workflow diagrams, wireframes, and prototypes
Works with other IT staff to produce new systems and software
Researches and evaluates emerging technologies and software solutions for their application to the Firms business needs
Performs build versus buy evaluations of software systems and software
Oversees the implementation of new systems and software
Provides reference documentation of systems and software
Plans and facilitates the validation and testing for new systems, software, and enhancements
Facilitates the knowledge transfer and hand off of new systems and software to the Operational support team
Creates and maintains project and resource plans to successfully implement the most complex IT projects
Proactively identifies and mitigates project risks
Maintains and controls projects through oversight, influence, and communication
Develops and executes communication plans for projects that include weekly status reports and project change requests
Facilitates the rollout, documentation, training, and communication to end users affected or impacted by IT projects
Plans, maintains, and controls project budgets
Provides input to the development and maintenance of portfolio and product roadmaps
Coordinates and manages vendors and vendor resources engaged for project-based initiatives
Other duties as required

Supervisory Responsibilities:

Directs others as part of the project management process, but does not have any direct reports
Provides on the job training and guidance o subordinate Business Systems Analysts

Qualifications, Knowledge, Skills and Abilities:

Education:

High school diploma or GED, required
Bachelors degree in Computer Science, Information Systems, or Management Information Systems, preferred

Experience:

Five (5) or more years of experience in the information technology field, required
Exposure to relational database concepts, required 
Experience as a Software Developer or Analyst, preferred
Prior experience working within a professional service firm or military, preferred 
Prior experience in a leadership role, preferred

License/Certifications:

Project Management or Agile certifications, preferred
IIBA certifications, preferred

Software:

Hands on experience working with one (1) or more of the following software systems, preferred: Oracle PeopleSoft Financials, Oracle PeopleSoft Enterprise Services Automation, Oracle PeopleSoft HRMS, Oracle Business Intelligence, Microsoft Dynamics CRM, Microsoft SharePoint, CCH ProSystemFX, CaseWare, Thomson Reuters CS Professional Suite, Thomson Reuters GoFileRoom, Kentico or other Content Management Systems

Language:

N/A

Other Knowledge, Skills & Abilities:

Strong written and verbal communication skills
Proven record of effective leadership, including the ability to balance team and individual responsibilities, build teams and consensus, get things done through others not directly under his/her supervision, and work ethically and with integrity
Excellent interpersonal and customer relationship skills
Capacity to work in a deadline-driven environment while handling multiple complex projects/tasks
Capable of successfully multi-tasking while working independently or within a group environment
Demonstrated problem solving skills
Capacity to utilize experience, technical knowledge and business sense to resolve issues and questions, along with plan and accomplish project/task goals
Capable of facilitating meetings efficiently and effectively
Ability to develop process documentation using diagrams and prose based on customer collaboration