Job Description

Expectations and Tasks:  

Identify top issues in key account engagements. Lead analysis of system landscape and technical issues. Lead analysis of core business processes for all applications. Lead analysis of system and application operation. Deliver functional or technical tasks in MaxAttention projects. Bring technical or application expert knowledge into the project. Co-operate with the Focus Technical Quality Manager (TOM) to answer difficult functional or technical questions and executes concrete tasks. Deliver Onsite & Remote services for MaxAttention, Active Embedded and Mission Critical. Support (escalations & task forces, MCS Backoffice) including Optimization, Assessment, Technical lntegration/Validation, Empowering trainings and workshops and Engineering Services. Learn to deliver onsite services as functional expert for broad area of topics. Deliver Expert Guided Implementation. Actively provide customer feedback to development based on delivery. Analyze functional gaps in ICC and developments to close gaps. Implement specific best practice operations scenarios. Develop trainings, specifications and documentation. Ensure that services and documentation are available and up to date for the respective area of expertise. Take over development tasks in projects or service development. Deliver root cause analysis, provides solutions, and delivers services for specific fields/areas. 

Education and Occupational Experience:  

Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field of study and five (5) years of progressive post-baccalaureate experience in the job offered or related occupation.  Alternatively, a Master’s degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field of study and three (3) years of experience in the job offered or related occupation. 

Qualifications/Skills and Competencies Experience:  

Experience must involve two (2) years in the following:  

SAP MM/IM;  

SAP S/4HANA Sourcing and Procurement domain;  

Integrating SAP Ariba procurement solutions with SAP S/4HANA and SAP ERP;  

SAP Ariba Sourcing and Contracts, Buying & Invoicing;  

SAP Field Glass;  

Programming with SAP ABAP and SOL;  

Technical aspects of integration of procurement solutions on SAP S/4HANA Cloud;  

Critical Customer Management and root cause analysis of complex technical issues in SAP;  

Delivering solution assessment of customer SAP Procurement systems end-to-end to align with SAP best practices;  

Delivering Integration validation and Performance optimization to ensure solutions meet SAP standards;  

SAP ISRetail domain; and  

JDA Demand & Forecasting, Assortment Planning, Allocation & Replenishment Planning, Macro Space Planning & Merchandise Financial Planning domains. 

This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the SAP Internal Employee Referral Policy. 

Internal use only: reference code lhrs4262 

SAP:SAIL 

EX:OUT