Western Union

Account Development Executive – NY/NJ/PA

Posted on: 10 Jul 2025

Austin, TX

Job Description

Account Development Executive – Bilingual (English/Spanish) – NY/NJ/PA

Does playing a role in business growth with existing accounts sound exciting to you?  Would you like to work for a global company in Money Transfer that believes when money moves, better things can happen? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Western Union as an Account Development Executive!

Western Union powers your pursuit.

This face-to-face role will visit and service our existing accounts, agents, and customers in Northwest Los Angeles, California and the surrounding areas. It is the most important part of our overall strategy as we propel growth in a competitive business environment. In this pivotal role, you will have an integral role in the Western Union sales organization.

Role Responsibilities

In-person visits to existing agents, in Northwest Los Angeles, California and surroundings areas, traveling 4-5 days per week.  As a part of daily operations, Account Development Executives regularly visit agents within the assigned territory.
Grow the business by signing, training, and activating new offerings with existing retail agents and managing and identifying business development opportunities to bring on new agents.
Manage existing network relationships, with focus on business and operational support, to assure business continuity and growth of all network channels.
Perform sales work in the field in order to meet and exceed transaction and revenue growth objectives in your assigned area.
Handle special projects on a timely basis, that include sales blitzes, hosting Customer Appreciation Events at key high opportunity location to drive volume.
Build relationships with relevant grassroots and community organizations.
Monitor competition status like network expansion, prices changes, commission, and incentive adjustments, and report the information through the appropriate channels.
Provide weekly business reports including sales activity, competitive activity, and area highlights.
Partner with Agents’ support areas (Collections, IT Support, Credit, etc.) to resolve any issues that might potentially limit agents’ operations.
Analyze, comprehend, and understand productivity reports and work within assigned expense budgets and file required reports.

Role Requirements

2-3 years of sales experience, preferably from the Money Transfer industry.
Education or equivalent skills are required.
Bilingual in English and Spanish highly preferred. Fluency in English is required. 
Documented track record of meeting/exceeding sales quotas and maintaining sound business relationships.
Excellent communication skills with the ability to connect with internal/external stakeholders.
Sales professionals should possess a consultative sales approach.
Self-motivated, self-assured, and show a high degree of integrity and tenacity to do your very best.
Valid Driver’s License is required as this position requires regular travel within a defined territory.
This position is required to live within the assigned territory, preferably in close proximity to the largest market.

Western Union

Rochester, NY

We are a global leader in cross-border, cross-currency money movement. From small businesses and global corporations, to families near and far away, to NGOs in the most remote communities on Earth, Western Union helps people and businesses move money - to help grow economies and realize a better world. In 2018, we completed more than 800 million transactions for our consumer and business clients. We continue to innovate, developing new ways to send money through digital, mobile, and retail channels, with an array of convenient pay-out options to meet business and consumer needs.

We are a business centered on the needs of our customers, and over the years, we’ve invested and innovated to provide consumers and businesses with even more choices – in products, in services, and in how and where they can access Western Union when moving money across borders. 

We move money for better, enabling individuals, families and friends to securely and seamlessly transfer money in the ways that are most convenient for them, whether that is walking into a retail location or using our Western Union website or app to move money in minutes.

Our customers use our services to send money to family members in nearly every part of the world, to provide support, recognize a special occasion, and enable entrepreneurship or education. 

As businesses have a growing need to move money around the globe and transact in different currencies, we’ve answered these needs with Western Union Business Solutions to help navigate the global economy, including solutions for International Payments, Risk Management, and Cash Management Solutions. We offer a wide range of industry-specific solutions that today help over 50,000 clients including financial institutions, educational institutions, NGOs, and small/medium sized businesses needing to make cross-border payments.

 

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