Western Union

Pricing Product Designer

Posted on: 10 Jul 2025

Denver, CO | Austin, TX

Job Description

Role Summary: We are looking for a proactive and detail-oriented Pricing

Pricing Product Designer – Denver, CO & Austin, TX

Are you looking for an opportunity to have a significant impact on key strategies that will drive corporate growth across the globe? Do you have an eye for detail, and strong business acumen? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Pricing Product Designer.

Western Union powers your pursuit.

We are looking for a standout Designer to join our Global Pricing Strategy. We are looking for a proactive and detail-oriented Pricing Product Designer to help shape the evolution of our pricing tools and user experiences.  In this role, you will help define user journeys, translate business needs into requirements, and visualize concepts through mockups and structured documentation.  You will work closely with pricing strategists, product managers, data analysts, and technology teams to ensure our pricing capabilities are intuitive, scalable, and aligned with user workflows across our global organization.  This is an ideal role for someone early in their product, pricing, or design career who thrives at the intersection of design, data, and user enablement. 

Success as the Product Designer is delivering clarity and cohesion across pricing initiatives by connecting user needs, data inputs, and product requirements, delivering clear and actionable documentation and visuals that enable faster product development and decision-making and supporting the creation of pricing tools that are intuitive, compliant, and valuable to internal users like pricing, revenue management, marketing, sales, and finance teams.

Role Responsibilities

Document user journeys and pricing workflows, including how users interact with pricing systems, make decisions, and respond to pricing inputs and performance
Develop wireframes, screen flows, and mockups to visualize pricing interfaces, calculators, dashboards, and user interactions.
Participate in workshops and whiteboarding sessions to capture ideas and refine product direction
Support QA/UAT processes by confirming features align with documented requirements and expected behaviors
Own the creation of training and onboarding materials, such as quick-start guides, walkthrough decks, reference sheets, and FAQ documentation to support internal users

Role Requirements

2-4 years of experience in product analysis, UX, business analysis, pricing operations, or related fields—ideally in a financial services setting
Experience using tools like Figma, Lucidchart, or Excel/Google Sheets to visualize flows and structure requirements
Excellent written and visual communication skills; able to translate ambiguous ideas into clear, structured deliverables
Comfortable working with both quantitative data (e.g., pricing rules, rate tables) and qualitative user feedback
Detail-oriented, curious, and proactive about connecting dots across teams and processes
Familiarity with pricing tools, financial products, or enterprise workflows is a plus

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Western Union

Rochester, NY

We are a global leader in cross-border, cross-currency money movement. From small businesses and global corporations, to families near and far away, to NGOs in the most remote communities on Earth, Western Union helps people and businesses move money - to help grow economies and realize a better world. In 2018, we completed more than 800 million transactions for our consumer and business clients. We continue to innovate, developing new ways to send money through digital, mobile, and retail channels, with an array of convenient pay-out options to meet business and consumer needs.

We are a business centered on the needs of our customers, and over the years, we’ve invested and innovated to provide consumers and businesses with even more choices – in products, in services, and in how and where they can access Western Union when moving money across borders. 

We move money for better, enabling individuals, families and friends to securely and seamlessly transfer money in the ways that are most convenient for them, whether that is walking into a retail location or using our Western Union website or app to move money in minutes.

Our customers use our services to send money to family members in nearly every part of the world, to provide support, recognize a special occasion, and enable entrepreneurship or education. 

As businesses have a growing need to move money around the globe and transact in different currencies, we’ve answered these needs with Western Union Business Solutions to help navigate the global economy, including solutions for International Payments, Risk Management, and Cash Management Solutions. We offer a wide range of industry-specific solutions that today help over 50,000 clients including financial institutions, educational institutions, NGOs, and small/medium sized businesses needing to make cross-border payments.

 

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