Robert Half

Director Financial Aid

Posted on: 4 Apr 2025

Reading, PA

Job Description

We are seeking an Assistant or a Director of Financial Aid to join our client's team. The role is based in Reading, Pennsylvania, and involves managing financial aid programs while adhering to federal, state, and institutional regulations. The selected candidate will handle customer accounts, process applications, and respond to inquiries.

Responsibilities:

• Oversee and manage federal, state, and institutional financial aid programs, including grants, loans, work-study, and scholarships.

• Advise students and families about financial aid options, application procedures, and financial literacy.

• Manage the verification process, including reviewing documentation, making corrections, and updating student records.

• Work with Admissions, Student Accounts, and other campus offices to ensure comprehensive student support.

• Use financial aid software to process aid awards and maintain records.

• Maintain compliance with all federal, state, and institutional policies and procedures.

• Offer personalized financial aid package counseling to enhance affordability and access.

• Help students understand their financial aid awards and the impact of changes in enrollment, dependency status, or family financial circumstances.

• Aid in the creation and execution of policies and procedures to boost efficiency and accuracy.

• Stay informed on federal and state regulations and best practices through training and detail-oriented development.

Requirements

Bachelor’s degree in a related field (e.g., Business, Finance, Education, or Student Affairs). 
Minimum of 3 years (Assistant Director) or 5+ years (Associate Director) of experience in financial aid administration. 
In-depth knowledge of federal and state financial aid regulations (Title IV, FAFSA processing, verification, loan programs, etc.). 
Strong analytical and problem-solving skills, with experience in financial aid packaging and student counseling. 
Experience with financial aid management systems (e.g., Ellucian Colleague, Banner, PowerFAIDS, or similar). 
Excellent communication and customer service skills, with a commitment to student success. 
Ability to work collaboratively in a fast-paced, detail-oriented environment. 

 

Robert Half

Menlo Park, CA

Founded in 1948, Robert Half pioneered the concept of professional staffing services. Today, we offer businesses a full spectrum of specialized staffing and consulting solutions. We also help candidates find career opportunities where they can fit and thrive. Once again, Robert Half was named first in our industry on FORTUNE magazine’s list of “World's Most Admired Companies®” (February 2019). Robert Half was selected for Bloomberg’s 2019 Gender-Equality Index, is featured on Barron’s list of the “100 Most Sustainable U.S. Companies,” is among Forbes’ “Best Employers for Diversity 2019” and was named one of “America’s Most Trustworthy Public Companies” by Bright Governance Consulting, LLC. The company is traded on the New York Stock Exchange (symbol: RHI) and is a member of the S&P 500 index.

Specialties

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