Job Description

Regional Field Sales Manager – Bilingual (English/Spanish) – in Central to North Florida
Are you ready to help lead a strong sales team within the Central to North Florida areas? Are you well versed in the money movement world? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Regional Manager!

Western Union powers your pursuit.
The Regional Manager will oversee account management, marketing, sales, and overall network performance including transaction volume, revenue, distribution channel, merchandising, service quality for the company portfolio of services assigned to complex DMAs.
This role will manage assigned Account Executives and Territory Sales Executives as well as develop and execution plans to increase revenue and profit through team leadership. Provide direction, prioritization and development of plans designed to maximize attainment of objectives.

Role Responsibilities

Lead teams to exceed Signing & Activation Goals in key cities / towns / zips. Analyzes market data and Company reports to address, reinforce, or correct market performance trends and capitalize on market opportunities.
Manages 5-8 Account Executives and Territory Sales Executives. Hire, train, develop, manage the performance of, and direct Account Executives and Territory Sales Executives.
Develop and execute plans to increase revenue and profit through team leadership. Provide direction, prioritization, and development of plans designed to maximize attainment of objectives.
Understand, communicate, and reinforce compliance regulations, codes, standards, and requirements.
Accountable for all channels, brands and products, account management, marketing, sales, and overall network performance. Key deliverables include transaction volume, revenue, distribution, merchandising and service quality for the company portfolio of services in
Designated Marketing Areas (DMAs).
Manage Sales and Development expense budget to achieve plan.

Revenue Responsibilities: $25M – $50M annually; Agent Count Responsibilities: 2,000-5,000. Partner with Product to recommend fee/fx/commission adjustments for specific agents and markets. Partner with Finance to generate and present business cases for approvals, ensuring greater ROI.

Acquire new agents and consumers, maximize same store sales, retain and extend key network and independent agent relationships as well as reduce Agent attrition.

Role Requirements

Bachelor’s degree is required in Business, Marketing or related area of study, or equivalent combination of education and experience.
Ability to solve practical challenges and apply creative solutions.
Demonstrated negotiation skills.
Ability to work independently and in a team environment and effectively work across all functions.
Strong organizational, analytical and planning skills.
Minimum of 5 years’ previous experience in sales or other relevant fields is required.
Previous experience in a sales management role preferred.
Experiences in the supermarket, mass merchandising, or the check cashing industry preferred.
Bi-lingual/bi-cultural experience is highly desired.
Bi-lingual in English and Spanish is required.
Prior money transfer or financial services experience is preferred.
Travel anticipated at approximately 20%.

We make financial services accessible to humans everywhere. Join us for what’s next.
Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.