Collections Lead
Posted on: 17 Jan 2025
Houston, TX
Job Description
Summary:
The Lead Collector will be the team Leader for our Collections department, supporting and guiding the efforts to ensure collections. They will record transactions meticulously in Get Paid, Navision, and BC accounting systems. Additionally, the candidate will adeptly lead dispute resolution and reconcile overpayments, misapplications, and unapplied cash. The Collections Lead will work hands-on with the Collections team fostering collaboration and innovation.
Job Duties/Responsibilities:
Collaborate and support the Collections team on day-to-day
Responsible for monitoring and maintaining assigned accounts- Customer calls, payment status via customer portals, account adjustments, customer reconciliations
Workflow Management: Prioritize and assess daily workflows to ensure timely execution, meeting, or exceeding
Review and Assist with New Hire Training: Actively participate in maintaining a robust new hire training process and assist with policy/procedure documentation.
System Matter Expert: Oversee all AR functions, facilitate effective training, and ensure efficient team
Accurate Reporting: Ensure detailed and accurate
Debt Monitoring: Monitor accounts to identify outstanding debts and review bad
Credit Holds: Review daily credit holds and justify releases to Manager if
Preparation and analysis of data and
Manage the Escalation
Prepare KPI’s and weekly reports for
Organizes monthly meetings to communicate information and guidance from AR manager and to review policies, procedures, and best practices.
Cultivate and maintain strong relationships with stakeholders and customers, gaining a deep understanding of their payment arrangements.
Prepared the forecast, weekly account reviews with each AR Clerk and reporting functions that are required daily/weekly.
Issue Notification: Notify management of ongoing account issues potentially leading to credit hold and bankruptcy status.
3rd party collections – Manage and review accounts that need to be sent to 3rd party collections and keep thorough records.
File and process and bankruptcy claim with accurate record
Additional Duties: other responsibilities as
Experience/Education:
Experience with Microsoft Office and accounting systems
Ability to multi-task and prioritize
Knowledge of SOX compliance controls
Good organizational
Associate or bachelor’s Degree is highly preferred, but experience may be substituted for
Hands-on participation in process/workflow design including team member involvement across the
Prior experience collaborating with a team is highly
5+ years of accounting or equivalent
Forum Energy Technologies
Houston, TX
Forum Energy Technologies, Inc. designs, manufactures, and distributes products to the oil and natural gas industry in the United States and internationally. The company operates through three segments: Drilling & Downhole, Completions, and Production. The Drilling & Downhole segment designs, manufactures, and supplies products and provide related services to the drilling, downhole, and subsea markets, and other markets, such as alternative energy, defense, and communications. This segment offers drilling technologies consisting of capital equipment and a line of products consumed in the drilling; downhole technologies, such as cementing and casing tools, and protection products for artificial lift equipment and cables; and subsea technologies, including robotic vehicles and other capital equipment, specialty components and tools, complementary subsea technical services and rental items, and products used in pipeline infrastructure.
The Completions segment provides products and related services to the coiled tubing, stimulation, and intervention markets. This segment offers stimulation and intervention technologies, including hydraulic fracturing pumps, pump consumables, cooling systems, flow iron, wireline cable, and pressure control equipment as well as related recertification and refurbishment services; and coiled tubing products consisting of coiled tubing strings and line pipes.
The Production segment designs, manufactures, and supplies products, and provides related equipment and services to the production and infrastructure markets. This segment supplies production equipment, including well site production and process equipment; and a range of industrial and process valves. The company was formerly known as Forum Oilfield Technologies, Inc. and changed its name to Forum Energy Technologies, Inc. in August 2010. Forum Energy Technologies, Inc. was incorporated in 2005 and is headquartered in Houston, Texas.
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IndustryOil and Gas
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No. of Employees2,300+
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Website
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Jobs Posted214
