Job Description

PRIMARY OBJECTIVE

To provide wrapping, stocking and customer service support for the Bakery Department required for meet the daily sales and to ensure a positive shopping experience for customers

NATURE AND SCOPE

Primary emphasis in this position is on meeting daily needs in preparing, stocking and displaying product in order to ensure maximum department sales, product availability and provide high level of customer service.  Primary challenges are product knowledge, sequence of workflow and production speed.  This position requires knowledge of bakery product preparation, food safety regulations, ongoing social skills/verbal interaction, reading, walking, standing, moderate lifting, and operation of finishing and wrapping equipment.  Position functions and work hours may vary according to business needs.  Assignments and work direction provided by Bakery Manager or person in charge.

ESSENTIAL POSITION FUNCTIONS

1.    Assist customers

-        Greet customers

-        Answer customer questions; provides product sampling and suggestive selling

-        Bring customers to location of item, when needed

-        Assists with product replacement and price checks

-        Answer bakery telephone calls promptly

-        Records cake orders accurately and completely

-        Assist at check out lanes as needed

-        Perform price checks check out lanes

Functional Requirements

Frequent:             Physical – lifting up to 50 lbs., equipment operation (scanner, register, scale, check approval machine, coupon machine, intercom), reaching, standing, turning;

Mental – judgment/decision making, social skills/verbal interaction, memorization, reading, writing, math

  Occasional:         Physical – lifting over 50 lbs., equipment operation (calculator) squatting,

stooping/bending, walking

2.    Prepare and wrap bakery product

-        Follow safe food handling and preparation processes

-        Apply icing, glazes, or drizzles as required

-        Prepare cakes; applies decoration as requested

-        Slice and bag bread and buns

-        Transfer product to trays or containers

-        Shrink wrap when appropriate

-        Accurately labels and prices all wrapped product

Functional Requirements

Frequent:   Physical – lifting to 50 lbs., carrying up to 50 lbs., pushing/pulling up to 20 force

                                        pounds, equipment operation (shrink wrap, label machine, bread slicer,

                                        knives), turning, bending, repetitive motions (twisting and clipping bags,

                                          labeling, wrapping, shrink wrapped items), reaching, standing

Mental - judgment/decision making, memorization, math, reading, basic computer skills

Environmental – extended exposure to varied temperatures and wet surfaces

   Occasional: Physical – climbing ladders

3.    Stock, rotate and face bakery product

-        Pull stales and writes down product, quantity and retail

-        Prepare sales area by cleaning cases and bins

-        Rotate and faces product

-        Stock shelves, bins and cases

-        Check price and verify sign and product price

Functional Requirements

Frequent:             Physical – lifting up to 50 lbs., carrying up to 50 lbs., pushing/pulling over 50 force pounds, equipment operation (bakery rack), walking, reaching

Mental – judgment/decision making, reading, memorization

Environmental – extended exposure to varied temperatures and wet        surfaces

Occasional:         Physical – equipment operation (shopping cart, cleaning utensils), stooping/bending,

                                    Mental – writing, math

4.    Assist with department merchandising as directed

-        Build and maintains department displays

-        Decorate the department

-        Assist with seasonal resets

-        Maintain cross-merchandised product throughout the store

-        Assist in maintaining proper signage

Functional Requirements

Frequent:             Physical – lifting up to 50 lbs., carrying up to 50 lbs., pushing/pulling over 50 force pounds, equipment operation (bakery rack), walking, reaching

Mental – judgment/decision making, reading, memorization

Environmental – extended exposure to varied temperatures and wet        surfaces

Occasional:         Physical – equipment operation (shopping cart, cleaning utensils), stooping/bending,

                                    Mental – writing, math

5.    Perform clean up of department

-        Follow all safety, sanitation and food handling regulations

-        Assist with breaking down and cleaning equipment

-        Assist in cleaning department and maintains conditions in the back room

-        Assist with department shop back functions

-        Clean shelves, racking and cases as needed

-        Uses personal protective devices (splash goggles, chemical resistant gloves) as required

Functional Requirements

Frequent:             Physical – lifting up to 50 lbs., carrying up to 50 lbs., pushing/pulling over 50 lbs force pounds, equipment operation (shopping cart, cleaning utensils), stooping/bending, walking, reaching, turning, walking, stooping/bending, kneeling, squatting

Mental – judgment/decision making, reading, memorization

Environmental – extended exposure to varied temperatures and wet        surfaces

Occasional:         Physical – pushing/pulling over 50 lbs.,

                                    Mental – writing, math

6.    Follows all store and department policies and procedures

Functional Requirements

Frequent:       Mental – judgment/decision making, social skills/verbal interaction, memorization,  reading, writing

7.    Performs other duties as assigned or delegated

Note:   *Within each essential functional requirement, “Frequent” represents approximately 15% of

 the work shift or at least ten repetitions per work shift.  “Occasional” represents approximately less than 15% of the work shift or fewer than 10 repetitions per work shift

*Management retains the discretion to add or to change the position functions at any time.

*Position functions may vary by store location