Job Description

The Field Coordinator works closely with customers of the Eagle Ford basin in gaining, maintaining, and building relationships with trucking and oil companies.  Coordinator will manage trucking kiosk system to ensure functionality, and assist with ticketing system, such as monitoring issues/errors.  Coordinator will be the main point of contact for if/when the facility goes down, will manage the trucking companies when violations occur, and will assist management with accounts receivable/payable. 

Responsibilities:

Build and maintain customer relationships with trucking companies and oil companies by coordinating schedules, working with management on agreements, and new customer onboarding.
Manage kiosk by confirming tests, keeping signage up to date, and always ensuring complete functionality and cleanliness.
Operate Vantage, by adding new customers, creating operator/hauler codes, generating reports, and ensuring system is responding and pulling data.
Manage the communication on rejected loads
Manage trucking companies when violations occur
Assist in hauler issues, such as communications and accurate ticket information.
Assist management in Accounts Payable/Receivable by managing demand for payment, as well as continued business, contracts, and suspension of haulers.
Be main point of contact when a facility, by diverting trucks, sending emails/text messages to dispatchers, and further monthly communication that needs to be addressed.
Utilize the Enverus weekly basin activity updates and map out rigs/fracs, work to know where water is sent, and determine further steps.
Run reports on Vantage and identify areas of increased business.
Always be familiar with NGL facilities and employees.
Be aware of things in the field that need improvement.

Education/Experience:

High School Diploma
2+ years’ experience of administrative experience
4+ years’ experience in oil and gas industry preferred
Bilingual preferred.

Position Qualifications:  Knowledge, Skills and Abilities

Must possess strong verbal and written communication skills to effectively interact with customers at all levels.
Excellent customer skills are required.
Must demonstrate excellent time management, organizational and multi-tasking skills.
Must work effectively under pressure in a high stress environment.
Demonstrated ability to maintain confidential and sensitive information is required.
Must be proficient with Microsoft Office applications.
Ability to work overtime as necessary.
Ability to be a positive representative of the Company both internally and externally.
Ability to work with respect and cooperation at all times with fellow employees and customers.
Must be committed to working safely at all times.
Working knowledge of oil and gas field services preferred.

Travel:

Requires the ability to travel to field locations where environment may vary significantly. 

Physical Requirements:  The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally position, transport and/or move up to 10 pounds.

While performing the duties of this Job, the employee is regularly required to:

Stand; walk;
Be stationary for long periods of time;
Use hands to finger, handle, or feel;
Communicate with and exchange information verbally and in writing;
Move about in an office environment;
Work using repetitive motion.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Work requires physical efforts associated with using the computer and phones to access and relay information.

Working Environment:  The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is:

Regularly in an office environment.
The noise level in the work environment is usually quiet to moderate.