Job Description

Summary:  

The role involves working for Northern Trust Omnium Change Management, supporting the software development lifecycle for the Omnium Platform. This is a multi-tenant platform supporting mainly Hedge Fund Services (HFS), a global fund administrator, specializing in complex hedge funds and alternative asset investments.  The successful candidate will be an ambitious self-starter who has demonstrated the ability to function as an effective and strategic leader in a dynamic, fast-paced, and demanding environment.  This individual will have a strong technical background, experience working within the Financial Services industry and a proven track record of solving business problems, managing projects and internal/external relationships.  The role will be a key part of our Omnium Change Management team and will be visible to many teams and partners.

Major Duties:

Responsible for project managing highest priority strategic initiatives that cross multiple workstreams in alignment with executing on business strategy.
Responsible for defining the project approach and execution plan which will include scope, risks, resources, prioritization, implementation and overall communication and governance. These activities to be done while managing and collaborating with multiple stakeholders, clients, IT developers, vendors, Agile Managers and Product Management.
Responsible for facilitating sessions to define the problem statement or business case of the initiative to identify expected project benefits. Clearly define appropriate scope of work (in-scope and out-of-scope), business value, impacted clients and create a process for change requests.
Responsible to work with the team to define incremental milestones that will deliver value and metrics to measure success against (i.e., hitting project milestones).
Define project framework and governance structure that will be used throughout the project including, materials, meeting cadences, key decision makers, roles and responsibilities of the team members and escalation paths.
Use sound judgement to escalate issues appropriately and timely, including solution options and associated impacts to drive effective decision making.
Demonstrate critical thinking to anticipate and connect opportunities to drive the project forward and resolve challenges / escalations.
Collaborate with Agile Managers and Product Management to stay informed on software development to ensure the delivery plan is executed against agreed milestones. Collaboration may include requirements and design, prioritization, testing and release management.
Collaborate with Agile Managers and Product Management to create a roadmap visualization for development delivery. Maintain ownership of the initiative/feature level roadmap tracking against plan.
Create and present project status materials including dashboards, global forum, roadmap visualizations and fit-for-purpose highlights/impacts ensuring the right level of information is articulated clearly for the audience.
Manage project closure responsibilities including project documentation, implementation of new processes, training, and communication of best practices learned.
Manage multiple complex initiatives involving multiple stakeholders, clients, IT developers, Agile Managers, etc. and/or ambiguous issues at a time.
Demonstrate leadership within the team; effectively lead meetings, drive agendas, set high expectations, hold team accountable for results, be proactive on execution and follow-up on takeaways.
Understand the business functions, clients, and products to effectively lead the team through change and solution issues.
Display a balanced, cross-functional perspective, liaising with the business and working with the team itself to improve efficiency, effectiveness, and productivity in project execution.
Manage budget monthly for stakeholder transparency. Effectively communicate correct PPM timecodes for the team as a key input.
Manage vendor management responsibilities that align to the Northern Trust standards, as applicable.
Demonstrate strong collaboration with others and high emotional intelligence to build productive and strategic relationships.
Self-starter, performs independently with some supervision and coaching, leads, and directs the efforts of team(s) to improve the delivery of quality client service. Coordinates across various technology and/or business groups.
Executes efforts to improve overall service quality and promote employee engagement.
Viewed as a leader and influences peers, team, supervisor, client, other BAU teams, Managers, and all Northern Trust servicing teams.
Serves as a coach for others.
Maintain focus on diversity and inclusion.

Knowledge / Skills:

Seasoned expert with technical and/or business/industry knowledge and functional expertise
Knowledge of related BAU functions and process flow; able to lead projects and BPO efforts across BAU team and across peer areas
Sound platform capability knowledge, applicable product and related industry knowledge surrounding best practices and competitive landscape
Demonstrates strong client service capabilities
Proven track record of excellent project management execution, including complex, long-term strategic initiatives
Highly flexible and adaptable to change; capable of being a ‘change agent’ to identify and drive productivity transformation
Excellent oral and written communication skills
Strong analytical, organizational, and problem-solving skills (“solutions-oriented” mindset)
Client relationship focused (internal and external relationships)
Ability to manage multiple tasks simultaneously and with accuracy
Ability to run a meeting and drive an agenda  
Excellent client-service skills and high emotional intelligence (EQ) 
Ability to manage multiple tasks simultaneously and with accuracy 

Experience:

A College or University degree and relevant proven work experience
A minimum of 5-10+ years of experience
Experience with Investment Management and/or Financial Services; Alternative Asset Management specific a plus
Proven project management practice
Familiarity with the Microsoft Suite (Excel, Word, PowerPoint, Outlook, Visio) 
Familiarity with project management tools and concepts 
Familiarity with Agile development methodologies and concepts 
A genuine desire and capability to work in a fast-paced, professional, inclusive environment which requires teamwork well-honed problem-solving skills, frequent re-prioritization, deadline management, ongoing and comprehensive communication, constant attention to detail, and a commitment to continuous improvement and best practices 

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