Job Description

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 10,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Client Manager at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Client Manager on the Employee Health & Benefits team, you’ll provide day-to-day Client service including claim resolution, billing and eligibility issues. Solves intermediate level issues and keeps consultant aware of any escalations.  Directly manages client relationships.  Manages deliverables from internal and external resources.  Works within a team to build creative client benefit packages and participates in carrier negotiations.   

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

Bachelor’s Degree or equivalent work experience
Working knowledge of insurance products/lines and various funding mechanisms
Advanced knowledge of Microsoft Outlook, Word, Excel and PowerPoint
Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

These additional qualifications are a plus, but not required to apply:

4-6 years of experience in HR or benefits
Life & Health license or ability to obtain within 90 days

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.  

Some benefits included in this role are:

Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Flexible Hybrid work
Charitable contribution match programs
Stock purchase opportunities