Job Description

C.H. Robinson is currently seeking a Director of Intermodal Services to serve as a highly experienced strategic leader of our intermodal transportation division located in Lisle, IL. You will have results-driven accountability for customer growth and retention, financial results, strategic supplier relationships, improving efficiencies, and talent development.  Critical to your success will be your evaluation of our customers’ supply chains as well as your development of account specific strategies while overseeing the leaders who execute them. As the Director you will also collaborate with the other North American leaders to deliver exceptional results.  If you’re a leader in transportation with a passion for intermodal, we invite you to apply today and contribute to C.H. Robinson’s ongoing commitment to customer and operational excellence.  

At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with the local team and leaders five days a week producing impactful results through face-to-face interactions. Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace.

Responsibilities:

Develop and execute the strategic vision for the intermodal services division, aligning with company objectives and market trends
Lead and mentor a team of managers, providing guidance and development opportunities
Oversee the negotiation and management of contracts with intermodal carriers, ensuring favorable terms
Cultivate customer relationships and build supply chain solutions to meet their needs
Optimize intermodal transportation networks to maximize efficiency, reduce costs, and enhance service levels
Monitor and analyze key performance metrics, identifying areas for improvement and implementing corrective actions
Collaborate with sales, customer service, and IT teams to integrate intermodal solutions into broader logistics strategies
Represent C.H. Robinson publicly with customers, suppliers, and at industry events
Drive continuous improvement initiatives to streamline processes and enhance service quality
Manage financial performance, including revenue generation, expense management, and personnel-related costs, while implementing automation and process improvements for profitability
Manage the team’s reward and recognition strategies, including appropriate and consistent compensation administration, year-end compensation planning, and implementing other general employee recognition activities
Drive an inclusive culture that facilitates employee success which includes a positive work

Required Qualifications:

Bachelor’s degree in business administration, Logistics, Supply Chain Management, or a related field
Minimum of 10 years of progressive experience in transportation, with at least 5 years in a leadership role
Minimum of 5 years of people management
Proven track record of successfully developing and implementing strategic initiatives that drive business growth and operational efficiency
Ability to travel up to 40%

Preferred Qualifications:

Experience in Intermodal
Thrive in a fast-paced, dynamic environment and manage multiple priorities effectively
Strong negotiation skills with experience managing contracts with intermodal carriers and vendors
Excellent leadership, interpersonal, and motivational skills to inspire high-performing teams
Analytical mindset with proficiency in using data for decision-making and performance improvements
Deep understanding of intermodal transportation operations, industry trends, and regulatory requirements
Ability to build strong relationships across all levels of the organization and influence change through communication
Values a diverse and inclusive work environment, fostering positive results in a large, dispersed organization
Strong strategic orientation, critical thinking, and project management skills to evaluate impacts and execute plans effectively

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!