Job Description

Job Summary

FreeWheel, A Comcast Company, comprised of FreeWheel Publishers, FreeWheel Markets, and FreeWheel Advertisers – empowers all segments of The New TV Ecosystem. We are structured to provide the full breadth of solutions the advertising industry needs to achieve their goals. We power the technology, data enablement, and convergent marketplaces required to ensure buyers and sellers can transact across all screens, across all data types, and all sales channels, in order to ensure the ultimate goal – results for marketers. With offices in New York, San Francisco, Chicago, London, Paris, Beijing, and across the globe, FreeWheel, A Comcast Company, stands to advocate for the entire industry through the FreeWheel Council for Premium Video.

Job Description

The Facilities Coordinator reports directly to the Senior Manager, Facilities and Administration working in tandem to ensure the successful day-to-day operation of the office. As the face of FreeWheel, and the gate keeper of the organization, the Facilities Coordinator will provide exceptional customer service by answering, screening and forwarding phone calls and receiving all front desk visitors. The Facilities Coordinator has oversight of general office maintenance and performs diversified clerical duties as assigned including but not limited to typing, document creation, filing and arranging appointments. Work is subject to review by others and the Facilities Coordinator will depend on others for instruction, guidance, and direction. 

Responsibilities 

Follow Comcast Corporate and EHS protocols 

Greeting visitors in a courteous, tactful, and timely manner, directing them to the proper personnel. 

Maintains a reception area that is clean, organized, and presentable and ensures that common areas are clean and well maintained.   

Maintains security awareness on the floor by following and enforcing security procedures. 

Manage all incoming and outgoing mail, deliveries, UPS, FedEx, and USPS shipments. 

Assist with maintaining the kitchen and office supplies and replenishing inventory. 

Maintains the upkeep of all conference/training rooms, kitchens, kitchen appliances and general office areas; this includes placing necessary work orders with the building and outside vendors. 

Assists with managing in-house meeting and events by coordinating food and beverage needs, procuring vendors, supplies, set-up and breakdown of furniture and other special requests as needed.  Identify new ways to improve current processes and procedures and maintain a great work environment.   

Follow, enforce, and update standard operating procedures and maintain accurate internal files. 

Encourage and cultivate an enthusiastic, positive culture at the office.   

Complete monthly expense report for office related expenses as needed. 

Regular, consistent, and punctual attendance.  Must be able to work nights and overtime as needed.  Other duties and responsbilities as assigned.

Skills 

Strong Interpersonal Skills including: 

Strong verbal and non-verbal skills 

Active Listening 

Questioning 

Manners 

Problem Solving 

Social Awareness 

Self-Management 

Responsibility and Accountability 

Assertiveness 

Proficient in Microsoft Office Suite – Excel, Word, PowerPoint, and Outlook 

Proficient in Adobe Acrobat 

Basic knowledge of handyperson responsibilities  

Abilities 

Champion of outstanding customer service (both internal and external) with a dedication to quality and excellence 

Self-motivated team player with friendly attitude 

Ability to succeed in a fast-paced, collaborative environment 

Action and results oriented.  Able to take a project from implementation to completion. 

Minimum qualifications and requirements 

Bachelor’s Degree 

Generally, requires 0 - 2 years related experience 

Supervisory responsibilities 

The Facilities Office Assistant will have no supervisory responsibilities, but must function well within teams, working with other team members and departments.   

Working conditions 

The Facilities Office Assistant will work within the company’s offices, with hours set and defined by their Manager. Remote work is not possible. 

The Facilities Office Assistant must be able to lift up to 25 lbs.  

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Education

High School Diploma / GED

Relevant Work Experience

0-2 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.