Job Description

Are you ready to be the HFM subject matter expertise (“SME”) to support the business partners usage of Hyperion? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Hyperion System Administrator (HFM)

Western Union powers your pursuit. 

Providing subject matter expertise (“SME”) support to business partners using HFM system (including SmartView, FDMEE and ODI)

The Hyperion System Administrator (HFM) bridges the gap between IT and business partners. Providing IT knowledge to the finance and accounting teams as well as provide finance and accounting experience to IT, making smooth transitions to everyday support.  

This Hyperion System Administrator (HFM) serves as a liaison between the internal/external business community and the IT organization to provide technical solutions to meet user needs. Translates high-level, complex business requirements into functional specifications for the IT organization, manages changes to such specifications and educates the IT organization on the direction of the business. Liaison between the IT department, 3rd party Support providers and the systems user communities, furnishing information, training and providing support and assistance where needed. 

Role Responsibilities 

Primary support to business partners for HFM 
You will also support business partners for additional systems including, Blackline, and TRCS 
Oversee system troubleshooting with users 
Administer security for supported systems. 
Support role for month end close and planning processes for Western Union, such as data loads 
Perform training of new users and assist with refresher trainings for existing users 
Perform training of other members of the team to ensure backups are in place 
Participate in enhancements, projects and upgrades 

Role Requirements 

3+ years of experience in supporting a range of Hyperion products 
Understanding of Finance and Accounting business processes, including forecasting and budgeting cycles and actual corporate reporting requirements 
Strong Technical Background 
Strong English communication skills 
Effective communicator with the ability to work well with multiple teams and individuals 
Strong organization skills and ability to manage multiple projects and deadlines simultaneously 
Ability to articulate ideas, both written and verbal, to technical and non- technical teams 
Able to work independently as well as in a team environment 

We make financial services accessible to humans everywhere. Join us for what’s next. 

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. 

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.  

Salary 

The salary range is $74,500 – 100,750 – 127,000 USD per year, total on-target earnings include short-term incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies. 

Benefits 

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few 
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. 

Your United States – Specific Benefits Include:? 

Family First Program? 
Flexible Time Off? 
Medical, Dental, and Life Insurance? 
Tuition Assistance Program? 
Parental Leave? 

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.??  

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.? 

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. 

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