Capital Group

Business Systems Analyst

Posted on: 8 Sep 2023

Los Angeles, CA

Job Description

“I can succeed as a Business System Analyst at Capital Group”

As a Business System Analyst, you will join the Publishing organization within our North American Client group (NACG) and serve as the primary publishing team partner for various automation publishing needs of internal stakeholders such as sales, product management and investment management specialists.

The Automation Team is accountable for capturing requirements, making recommendations on applications, systems, or process enhancements with a continuous improvement mindset to deliver on business outcomes. We work in close partnership with vendor partners, technology, and data teams to develop business rules into technology solutions. Business System Analysts are responsible for requirements, analysis, design, and functional architecture and are involved in managing projects, training, support, and implementation of applications. Reaching our clients through compelling digital solutions is imperative for serving their needs.

“I am the right person Capital Group is looking for”               

You will be well-versed in Systems Development Life Cycle (SDLC) to make business decisions that achieve optimal publication outcomes and a positive client experience

You have experience in delivering and using scalable publishing solutions that are rich in data, content, and statistics, within a high-achieving and fast-paced organization

You have in-depth knowledge of financial concepts and the technology ecosystem across all channels, a process-oriented mindset when working through ambiguity and have demonstrated ability to apply that knowledge in work assignments

You have been highly effective in managing stakeholder expectations through tact, negotiation, and diplomacy

You have a proven track record of effectively planning and prioritizing work, managing multiple deliverables in parallel and delivering outcomes in a high-intensity, Agile work environment to meet client-facing demands

You demonstrate initiative by identifying issues and process improvements, can lead solutions across a variety of teams and stakeholders and work under direction only as needed

You are well versed in using data and analytics to make business decisions to achieve optimal publication outcomes and a positive client experience

You are comfortable navigating a matrixed corporate environment and collaborating across many stakeholders and groups to accomplish a goal

Capital Group

Los Angeles, CA

Company Overview:

Founded in 1931, Capital Group is one of the world’s largest and most trusted investment management companies and home to the American Funds. We manage more than US$1.7 trillion in assets, and our 7,500 associates make our clients their first priority every day. When we do our job right, millions of investors around the world fulfill their dreams and financial goals, from home ownership and higher education, to a comfortable retirement. Our long-term investment results and outstanding service set us apart from our competitors, while our workplace sets us apart from other employers. 

OUR CORE BELIEFS

We believe a financial goal is more than a number to your clients.  It may represent a new home, a small business, a comfortable retirement or a college education. To help your clients go from dreaming to doing, we have four core beliefs that are central to their investing success.