Job Description

Overview

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join us as a Burlington Stores Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor!

As a Retail Front End Supervisor, you’ll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. This leadership position is the stepping-stone to a management role within our expanding organization. Are you a self-starter with the ability to supervise store operations efficiently and effectively? If you are a proven leader who understands the value of building strong teams and partnerships to drive results, this is the right opportunity for you!

At Burlington, we live by our Core Values:

Drive Results

Trust & Respect Each Other

Build Teams & Partnerships

Burlington Benefits:

Growth Opportunities

Competitive Pay

Flexible Hours

15-30% Associate Discount

Medical, Dental, and Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401 (k)

Key Responsibilities:

Supervise all store functions and associates while in the role of Manager on Duty

Maximize sales results through training, developing, and coaching of direct reports

Promote safety for both our customers and associates by adhering to company guidelines

Cultivate a diverse culture based on teamwork and collaboration

Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times

Reinforce our company Asset Protection strategies to eliminate shortage

Assist in recruiting, interviewing, and onboarding new associates

Participate in weekly workload planning meetings

Drives Community Relations participation through company programs and partnerships

Coordinate meal and break periods and monitors schedule adherence

Requirements:

At least 1 year of supervisory experience within an off-price, big box or a specialty environment

Strong interpersonal skills with a positive and engaging attitude

Ability to work a full-time schedule including nights, weekends and holidays as required

Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time