Job Description

The Dell Security & Resiliency organization (SRO) manages the security risk across all aspects of Dell’s business.  We are currently experiencing incredible growth in order to meet the security needs of the world’s largest technology company.  With team members located in over 15 countries, you will have an excellent opportunity to influence the security culture at Dell and further develop your career. 

Join us as a Cyber Incident Response Commander on our Cybersecurity Incident Response team in the United States to do the best work of your career and make a profound social impact.

What you’ll achieve

As the Cyber Incident Response Commander, you will lead the response efforts for critical incidents, including the technical direction of the incident response, and report to the Senior Director of the Cyber Security Intelligence and Response Team.  Partnering closely with other functions within the Cybersecurity, Legal, and Executive Management teams, you will coordinate all cross-team collaboration, communication, and documentation activities related to containing and remediating the incident. 

You will:

Lead all incident management response activities for critical incidents, to include the initial triage, incident record, accuracy of data and reporting, incident timeline, root cause, and impact assessment
Take command of critical incidents by managing cross-functional and technical coordination efforts to ensure alignment and sound execution of the incident resolution process
Provide clear, timely, and transparent communication to stakeholders and senior leadership
Participate in post-incident process reviews to ensure continuous improvement of operations and execution
Contribute to the improvement of the incident response processes, tools, and automation based on lessons learned

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

10+ years of experience working in a large technology firm with a global footprint
7+ years of experience working with cybersecurity incident response/incident management teams
5+ years of experience as a Cybersecurity Incident Response or SOC Analyst
Excellent project management, problem solving, and communication skills with the ability to execute under a high degree of urgency

Desired Requirements

Prior project/program management experience preferred
One or more of the following certifications:  CISSP, SANS GCIH, GCIA, GNFA, GREM

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress. 

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more. 

We started with computers, but we didn’t stop there.  We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era.  Join us and become a part of what’s next in technology, starting today. 

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here.

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