Collector - Outbound
Posted on: 1 Nov 2022
Ankeny, IA
Job Description
Outbound Collectors will be responsible for the investigations and analysis of credit information while working within established guidelines. Outbound Collectors will resolve moderately complex credit problems but may request assistance on highly sensitive accounts. The Outbound Collector will contact customers regarding delinquent payments and assists in the collection of past due accounts.
Outbound Collector
Answer inbound phone calls from internal and external customers
Process payments
Make credit release decisions following procedures as stated in The Linde Gas & Equipment Inc. way
Refer customer disputes to field personnel for final resolution
Make payment arrangements on delinquent accounts
Perform outbound collections calls in support of credit release procedures
Escalate customer disputes and collections situations as necessary
Assist team in meeting inbound service level standards
Other duties as assigned
HS diploma/GED required
2+ years Credit & Collections experience
Handling inbound calls in a fast-paced environment
Computer experience in Word and Excel
Customer service skills
Effective verbal communication skills
Working successfully in a team environment
Praxair
Danbury, CT
Praxair, Inc. supplies gas to industries primarily located in North and South America. The Company produces, sells, and distributes atmospheric gases including oxygen, nitrogen, argon, and rare gases, as well as process gases including carbon dioxide, helium, hydrogen, electronics gases, and acetylene. Praxair also supplies metallic and ceramic coatings and powders.
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IndustryOil and Gas
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No. of Employees80820
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Website
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Jobs Posted663
