Job Description

Provides system support in a PC/WAN computer platform environment. Assists with the installation and maintenance of system and vendor software packages, including operating system software. Troubleshoots and resolves network problems. Participates as a team member in project work and testing new products, and will respond to a high volume of user problems.

Responsibilities

Provides administration and maintenance of the current local and wide area networks. Assists with the design and implementation of new networks. Installs Novell Netware and/or Windows NT operating system software and appropriate hardware as necessary. Works independently and makes appropriate decisions using sound judgement.
Performs continuous network monitoring and problem resolution in an efficient manner.
Assists in the general administration of the network, through proficient use of Novell and Windows NT system administration utilities. Provides first line support for Standards and Security personnel using NetWare utilities.
Resolves user problems (at local and remote sites) reported through central help desk personnel quickly and efficiently. Supports a broad base of user applications such as word processing, spreadsheets, databases, etc. and supports specialized banking applications.
Researches the feasibility of new hardware and software and implements as needed.

Education/Experience

Bachelor's Degree (BA, BS, etc.) in Computer Science, MIS, or a related field required with One (1) year of related experience. Work experience may substitute for education requirement.

Lic/Cert/Reg

Required: none required
Preferred: Certified Novell Administrator (CNA)
Note: This job has multiple levels (i.e. I, II, III, etc.). The posted job description includes the qualifications associated with the entry level position. If hired, you may be placed at a level above the entry level position. The level of placement will be based on experience, education and skills.

Benefits Statement

Benefits: A variety of health and welfare and other benefit programs are available, including medical, dental, vision, Wellness Program, Personal Savings Plan (401K), Health Savings Account, Flexible Spending Account, accident benefits, critical illness, hospital indemnity, life insurance, disability benefits, paid vacation & holidays, paid leave programs, tuition assistance programs, pet insurance and more.

Legal requirements

Pay Transparency Policy Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information (41 C.F.R. 60-1.35 (c)).