Job Description

Department Summary

DISH is a Fortune 200 company with nearly $15 billion in annual revenue that continues to redefine the communications industry.  Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves.  We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider.  We are doing it again with the launch of the first live, internet-delivered TV service – Sling TV, which bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

Now we have our sights set on upending the wireless industry.

We have a bold sense of pride, adventure, and desire to win – it’s in our DNA.  And we’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

Opportunity is here.  We are DISH.

Job Duties and Responsibilities

The Reporting Manager is a part of the DISH Fiber Business Development team, which is responsible for building brand awareness and cultivating sales opportunities in targeted multifamily markets. This role will work closely with internal and external partners to maximize the efficiency of lead generating strategies through robust Salesforce reporting and analysis.

The Reporting Manager will be responsible for all lead routing protocols, report building & distribution, dashboard building and maintenance and Salesforce project management.

Primary responsibilities include:

Implement and monitor all lead routing rules across all DISH Business sales channels
Develop and maintain detailed Salesforce reporting on but not limited to; lead source, volumen, routing, performance across all metrics and final dispositions
Perform ongoing analysis and coordinate with internal teams for enhancements to lead generation, qualification, capture, and reporting. 
Create and manage all Salesforce from a Sales / Lead Generation perspective
Execute lead generation strategies as needed aligned with business goals in the multifamily market.
Maintain knowledge of the DISH Business solutions, customer segments, competitors, customer journey, and tools.
Develop and maintain process documentation for training and internal uses 
Educate team members on best practices and techniques for increasing effectiveness
Work closely with leadership to ensure accurate Salesforce documentation and performance reporting.
Coordinate with the internal stakeholders including Sales, Marketing, Product Development, and Business Analytics to create and execute innovative sales strategies to drive profitable growth.

Skills, Experience and Requirements

A successful Reporting Manager will have the following:

A bachelor’s degree and/or a combination 3+ years of directly related experience
Salesforce management experience including lead routing, report & dashboard building, list ingestion and building

Salesforce Admin experience not required

Ability to farm and analyze data and then make recommendations on potential improvements
Proven experience achieving consistent results in fast paced and changing environments
Ability to self-manage daily activities and report on successes and challenges
History of working with multiple teams, team leaders and senior leadership
B2B Sales, Business Development or Indirect Sales experience a plus
Email marketing experience a plus
Team player who can build productive internal and external relationships
Exhibit the core values of DISH – Curiosity, Pride, Adventure and Winning.