Job Description

General Purpose of Position

The Account Manager 1 will conduct assigned sales and account management activities to grow client business in alignment with annual client business plans and sales goals.                                                                                                                                                                 
 
Summary of Essential Job Functions

Develop and maintain assigned client, customer, and partner relationships

Educate assigned clients, customers, and partners on DLT core value services

Conduct basic research to identify opportunities

Find and contact potential sales prospects

Develop and report monthly sales activity documentation – Sales Plays, etc.

Conduct general lead generation and sales activities

Make calls to potential customers to discuss assigned client product

Participate in sales and marketing activities to promote client products

Manage, document, and forecast a pipeline of opportunities to drive retention and growth of business with DLT

Conduct client and customer success activities to retain and build business

Investigate and resolve client and customer issues as they arise

Document quotes and other sales activities accurately in company CRM

Track all opportunities to support attainment of sales goals

Manage agreements and credit terms as needed

Execute Business Planning Objectives – Internal Team and Client/Partner Joint Business Plans

Other job related duties as assigned                                                                                                                                                                              

Minimum Qualifications

Education: College Degree or equivalent work or military experience

Experience(s): 1-3 year of sales experience, 1-3 years of general business experience, 1-3 years of customer service experience and/or team leadership experience

Knowledge, Skills, Abilities: Good written and verbal communication skills, strong attention to detail, MS office skills: Comfortable with basic functions of Word, PowerPoint, and Excel

Preferred Qualifications:

Proactive learner, Resilient, Problem-solving mindset, Self-starter who exhibits attention to detail and organizational skills, Team player capable of working collaboratively with peers and client teams, Dedicated to continuous personal and company improvement

Cultural Competency Requirements:

Within DLT Solutions, a Tech Data Company, diversity is one of our fundamental shared values. We are a multi-cultural environment and we pride ourselves on being a welcoming place of work where we celebrate inclusion and champion people from a multitude of backgrounds.