Job Description

Overview:

Manages day to day business operations for assigned Sales teams. Responsible for the accuracy and timeliness of all productivity reporting. Supports business process improvements and enhancements. Provides leadership and development of staff. Provides input on how department can improve procedures to ensure that the department functions at optimum efficiency and effectiveness.

Responsibilities:

Manages day to day sales operations for assigned Sales teams. - open order mgmt., tdcc requests, general email activities. Manages normal personnel items.

Responsible for the accuracy and timeliness of all productivity reporting for team

Carry out initiatives that support business process improvements and enhancements for Sales department.

Serve as a point of escalation on customer engagement.

Supports & carries out special projects as assigned 

Qualifications:

Experience

Working knowledge of systems / applications.

Demonstrates creativity in problem solving.

Advanced level of judgment and decision making.

Education

 4 year degree; and 5-7 years relevant experience; and some management experience.

Knowledge, Skills & Abilities

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Able to build solid, effective working relationships with others.

Able to assimilate research data from a variety of sources, analyze, and recommend appropriate courses of action to take.

Able to coach others in the development of their skills.

Able to constructively work under stress and pressure when faced with high workloads and deadlines.

Able to create and conduct formal presentations.

Able to adjust readily to change and adapt as needed.

Able to avoid win/loss situations and ensure productive resolutions of conflict.

Able to analyze and resolve complex issues and problems in a sound and timely fashion.

Able to exhibit a strong level of vigor, intensity, competitiveness, and endurance.

Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.

Able to express ideas clearly and convey necessary information.

 Able to facilitate group interactions.

Able to sort through numerical information and recognize trends and details.

Able to stay with a position or plan of action until the desired objective is achieved.

Able to supervise, train, and evaluate the performance of subordinates.

Able to maintain a positive attitude in the face of criticism, rejection, or failure.

Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.

Able to maintain confidentiality of sensitive information.

Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.

Able to prepare/analyze appropriate reports and other business correspondence.

Possesses strong organizational and time management skills, driving tasks to completion.

Able to maintain confidentiality of sensitive information.

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Cultural Competency Requirements:

Within Tech Data diversity is one of our fundamental shared values. We are a multi-cultural environment and we pride ourselves on being a welcoming place of work where we celebrate inclusion and champion people from a multitude of backgrounds.