Job Description

HOW YOU'LL HELP US KEEP CLIMBING (OVERVIEW & KEY RESPONSIBILITIES)

Delta Air Lines, Inc. seeks a Senior Identity Services Engineer to join us on our journey to becoming the best IT organization in the airline industry. As an Identity Services subject matter expert (SME), you will be an integral part of our team helping us realize our vision to create meaningful, innovative, and standards-based solutions that deliver business value and help Delta to Keep Climbing. The Identity Services Senior Engineer is responsible for the design, development, implementation, enhancement, and maintenance of solutions including SailPoint IdentityIQ (IIQ) and Radiant Logic VDS.

Essential Responsibilities: 

Support leadership direction by engineering and providing architectural input in IAM domains including user lifecycle management, provisioning/deprovisioning, and access certification
Works with management and other personnel to identify security best practices and applies a risk-based approach to information security
Design, implement, operationalize, and upgrade Identity Services solutions to ensure confidentiality, integrity, and availability of identity and access information
Lead and influence technical direction for large-scale, highly complex technical initiatives and/or projects requiring integration of cross-functional systems. 
Design, implement, enhance, and support on prem and cloud based (AWS) implementations of IIQ and Radiant Logic VDS.
Provide technical guidance in evaluating applications systems or evaluating requests for proposals
Perform additional duties as assigned

WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)

At least 5 years of experience designing, implementing, and supporting IIQ
At least 3 years of experience designing, maintaining, and supporting Radiant Logic VDS
Experience with cloud (AWS and Azure) security capabilities, tools related to IAM engineering, and running applications in the cloud
Extensive experience integrating IIQ with various technologies including Active Directory, RACF, Top Secret, AWS, Azure AD, Office 365, LDAP, APIs, and flat files
Fluent in Java and BeanShell and experienced in PowerShell.  Perl experience is a plus
Experienced in .NET Framework, C#
Experienced in various APIs including SCIM, REST, and SOAP
Experienced in Microsoft SQL Server and other RDBMS platforms
Experience with directory services, Active Directory, Azure AD, mainframe entitlements, relational database schema, LDAP schema, AWS IAM toolsets
Experience delivering IAM services in large corporate setting
Demonstrated understanding of modern IAM concepts and best practices
Experience with integrating legacy system entitlements with modern provisioning and identity governance technologies
Solid knowledge of identity data flows, engineering workflows, security roles, certification/attestation, entitlement management, and access governance
Ability to evaluate risk and communicate it in a fact-based manner
Experience in supporting application teams and troubleshooting in a multi-environment, complex IT ecosystem
Ability to clearly communicate with peers, business analysts, and subject matter experts
Knowledge and experience with enterprise-level Identity Services business-as-usual operations including incident resolution, patching & maintenance, and application/end-user support.
Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps
Engage and collaborate with other engineers in IT to facilitate successful integrations of IAM solutions
Demonstrated understanding in formulating strategies, alternatives, and recommendations in information security management
Ability to lead and mentor fellow engineers and support leadership directives
Key industry certifications such as CFE, CISA, CISM, CISSP, GCIH, etc.
6+ years of experience in Identity and Access Management engineering
Proactive in nature with customer satisfaction as a primary goal
Self-starter and enthusiastic team player invigorated by challenges and learning opportunities
Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based job, if not currently employed by Delta Air Lines, Inc.

WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)

Technical Expertise - Demonstrates a commitment to increasing knowledge and skills in IIQ & cloud IAM tools, keeping up to date on technical developments, staying informed as to industry practices, knowing how to apply relevant technical processes to appropriate business needs. 
Communication Skills - Communicates verbally and in writing with all levels of employees and management, capable of successful formal and informal communication, speaks and writes clearly based on the audience. 
Teamwork - Successfully collaborates with the team by volunteering for and completing assignments, acting as a positive team member in discussions, developing and maintaining both formal and informal relationships enterprise-wide, and defines success in terms of the entire team through mentoring and knowledge transfer.
Interpersonal Skills - Successfully, professionally, and diplomatically interacts with others and develops relationships with people who have widely varying styles, levels in the organization, and IT knowledge. 
Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions, probes all fruitful sources for answers, can see hidden problems, is excellent at honest analysis, looks beyond the obvious and doesn’t stop at the first answer.