Job Description
As the Technical Packaging Specialist (TPS), you will work closely sales teams to service products, provide technical support, and grow and promote solutions with Sealed Air customers. The TPS will deliver technical service to and engineering support of packaging systems in a designated region. The TPS will establish and deepen relationships with new and existing customers, and will be expected to consult with customers on packaging materials, equipment, and processes. The TPS will also be responsible for meeting or exceeding annual sales forecast for Product Care solutions in the San Bernardino to Las Vegas territory.
Installs Packaging Systems and Delivers Training – Install packaging systems at customer locations in designated region; train operators in packaging process, system capabilities, system safety procedures; answer questions asked by customer related to equipment, health, safety, and environment
Services and Maintains Packaging Systems – Repair and troubleshoot equipment breakdowns for customers; help identify potential issues in advance and recommend improved policies/procedures
Leverages Consultative Approach with Customers - Understand customer needs/challenges, build relationships, and become trusted advisor while servicing accounts; encourage upgrades; build understanding of competitor information and trends
Develops New Sales Opportunities - Work in partnership with sales team to identify additional packaging solution opportunities in existing accounts; sell additional service agreements, spare parts, related items, new products/equipment/applications, and/or upgrades to existing customers; prepare quotations
Manages Administrative Duties and Collaborates Internally – complete CRM documentation, inventory tracking, problem tracking, travel and expense reports, and other required documentation
Qualifications
Associates degree or equivalent required; BA/BS degree strongly preferred
3+ years of high level mechanical and troubleshooting expertise
3+ years of MS Office experience
Valid US driver’s license
Ability to travel daily, including occasional overnight travel for meetings, training, and service coverage. Overnight travel is expected to be 1-2 nights/week, every other week.
Ability to read and understand technical drawings/troubleshooting charts
Ability to build strong relationships, work with customers to solve problems, and influence decision making.
Charlotte, NC
Sealed Air Corporation is a packaging company known for its brands: Cryovac food packaging and Bubble Wrap cushioning packaging. It sold off its stake in Diversey Care in 2017. Ted Doheny is the CEO of the Charlotte, North Carolina-headquartered Sealed Air.
We are a knowledge-based company, delivering outcomes that create outstanding value for our customers.
Industries around the world are at a turning point. Global megatrends such as population growth, urbanization, food, water, and energy scarcity, labor and skills shortages, and climate change are forcing companies to approach their business strategies in new ways. Meeting these growing resource challenges demands more than just sustainable solutions. It demands practical answers forged from deep experience, nimble application, and creative ingenuity that constantly reimagine the possibilities.
At Sealed Air, we partner with our customers to solve their most pressing resource challenges by delivering new solutions derived from our unmatched industry knowledge and expertise. These solutions create a more efficient, secure and less wasteful global food supply chain and enhance commerce through fulfillment and packaging solutions to protect the worldwide movement of goods.