DISH Network

Senior Supervisor , Earth Station Operations

Posted on: 2 Feb 2022

Cheyenne, WY

Job Description

DISH is a Fortune 250 company with more than $14 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.

We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

Opportunity is here. We are DISH.

Earth Station Operations (ESO) Senior Supervisor  who can lead a team of engineers and technicians in the fabrication, installation, maintenance, and repair of ESO radio-frequency (RF) equipment, components, and systems used in large-scale satellite downlink and uplink operations.  The right candidate will also be required to work outdoors in all elements, be able to lift 75 pounds, climb ladders, operate a motor vehicle and work at heights up to 50 feet.  Rotating shift work, working during holidays and weekends will also be required.  Rotating shift work, management on-call availability, working during holidays and weekends will also be required.  Previous experience in a supervisory role required.

Responsibilities:

Ensure continuous customer support to all EchoStar, Dish Network and all other internal and external customers using SOP related procedures. Supervises daily operations of a team of 3-6 individual contributor Engineers/Technicians, may have other Supervisors as direct reports.  Can work under minimal supervision of an ESO Manager.
Provide direct supervision to subordinates via general direction and may get directly involved on escalated issues. May also be involved in headcount planning.  Time may also be spent performing individual contributor work.  Experienced at reviewing and recommending changes to established policies and procedures.
Supervisory responsibilities to include managing shift workloads for the ESO department. Ability to train other Supervisors/Technicians/Engineers on policies and procedures.  Serves as a mentor to new employees and other peers.
Understands cross-functional projects and able to collaborate with various departments.
Use monitor and control systems to trend data and perform periodic inspections to check the health of all Earth Station equipment. Including manual snow/ice removal from antennas.
Perform periodic cleaning, maintenance, and repair of ESO equipment. Including antennas, transmitters, frequency converters, switch units, antenna control equipment, and fiber optic equipment.
Perform antenna maintenance, which includes; painting, cleaning, lubrication, and servicing of antenna tracking and deice systems. Requires ability to climb ladders and work at heights in an aerial lift.
Use common RF test equipment such as multi-meters, spectrum analyzers, signal generators, power meters, synthesized sweepers, and network analyzers.
Use common hand and power tools such as soldering irons, torque wrenches, hammers, screw drivers, pliers and wrenches, sockets, drills, saws, and crimping tools.
Other collateral duties as assigned.

Basic Requirements:

A valid DOT motor vehicle license is required to operate our aerial lift. The aerial lift is operated on company property and parking lots in the vicinity of other motor vehicles to access antenna components outside of the personnel safety boundaries installed on the antennas.

Physical job requirements that are necessary that require ADA acknowledgement:

Climbing – Must be able to climb a vertical ladder unassisted in excess of 30 feet in order to access equipment installed on antenna platforms.
Lifting – Ability to move or lift 75lbs. Required to move klystron tubes into and out of their transmission cabinets.  This also meets the requirement to be able to rake snow out of antenna reflectors.
Heights – Must be able to work at heights up to 50 feet. Required to work on antenna heaters and components in the aerial lift.
Weather – Must be able to work outdoors in inclement weather and in areas that are slippery or have uneven surfaces. Required to clear antennas of snow and ice or conduct antenna repairs during the heat of the day.
Shiftwork – Must be able to work any shift in a 24x7x365 environment in order to meet the needs of Dish customers.

Qualifications:

Bachelor’s Degree (BS) in any math, science, or physics related field preferred.
BA degree in management or leadership also acceptable with prior experience in the RF Technologies / Satellite Communications fields.
4+ years of related work experience suggested experience also preferred.

DISH Network

Englewood, CO

DISH Network L.L.C. operates satellite television programming and technology services in the United States. It offers HD/DVR technology; international channels; Internet and phone services; and DISH Anywhere, an online video site that allows users to watch TV shows, movies, and clips on computer. The company serves offices, restaurants, hotels, hospitals, hotels, apartments, condos, institutions, and other properties through retailers in the United States. DISH Network L.L.C. has a strategic partnership with Haivision.

DISH Network L.L.C. was formerly known as EchoStar Satellite L.L.C. and changed its name to DISH Network L.L.C. in March 2008. The company was incorporated in 1987 and is based in Englewood, Colorado. DISH Network L.L.C. operates as a subsidiary of DISH DBS Corporation.