Job Description

KEY RESPONSIBILITIES: 

24% Visiting key Reveal Aligner locations that require additional training. This may include case submission, treatment plan review, patient communication, marketing implementation etc.

23% Complete onboarding process of Reveal Clear Aligners within new locations (live or virtual)
23% Working in practices and via video conference to insure they maximize the potential of integrating the Reveal Clear Aligner System.
5% Review monthly Reveal Clear Aligner activity with each OSS and ORM.
5% Understanding aligner market trends, practice and patient needs and requirements.
4% Performing practice evaluations and giving recommendations on how to successfully integrate the Reveal Clear Aligner system into the office.
4% Ensure every office is utilizing all available Reveal Aligner marketing tools to maximize office-to-patient communication and case acceptance.
4% Provides ongoing support to all Orthodontic Sales Specialists within the region.
4% Proactively contact locations (in-person or remote) to convert stagnant aligner cases.
4% Contact individual locations with low sales or need for more attention and support.

SKILL: 

Exceptional understanding of the job and ability to apply knowledge and skills to complete a wide range of complex tasks. Complete tasks in creative and effective ways. Complete assignments and facilitate the work activities of others; may coordinate work beyond own area. Apply acquired knowledge of procedures and external regulations. May provide back-up process support for the Supervisor.

COMPLEXITY: 

Consistently work on complex and unique assignments requiring independent action and a high degree of initiative to resolve issues. Make recommendations for new procedures. Analyze more complex technical or non-technical problems and suggest solutions where precedent may not exist.

SUPERVISION: 

Work under minimal supervision and may act independently to determine methods and procedures on new assignments. Often act as a facilitator and team leader and may provide informal feedback. Provide training as needed.

Qualifications
 

MINIMUM WORK EXPERIENCE: 

Typically 5 or more years of related experience.

PREFERRED EDUCATION: 

Typically High School education, vocational training and/or on-the-job training. Bachelor’s degree preferred.

GENERAL SKILLS & COMPETENCIES: 

Excellent time management skills and the ability to prioritize work

Ability to set clear team goals, delegate tasks and set deadlines
Very good attention to detail and accuracy
Customer service oriented and ability to work with and resolve complex issues
Ability to plan and arrange activities
Excellent interpersonal communication skills
Excellent  written and verbal communication skills
Ability to maintain confidential and highly sensitive information
Ability to work in a team environment
Ability to multi-task
Ability to manage conflict
Capacity to work effectively under pressure
Good analysis and problem solving skills
Oversee multiple and/or complex projects
Identify and recommend continuous improvement opportunities
Establish productive working relationships at multiple levels within the organization

SPECIFIC KNOWLEDGE & SKILLS: 

Must develop proficient knowledge of Clinical Dental and Orthodontic terms and anatomy, Reveal Aligner Product Line and Aligner Digital Interface

Technically adept
Full-time position based in Atlanta or Nashville.
Ability to work remotely and travel 30% of time
Intraoral scanner experience preferred.
Clear aligner therapy experience preferred.
Orthodontic experience preferred.

3 or more years of related clinical dental experience