Associate Client Support
Posted on: 25 Jan 2022
El Paso, TX
Job Description
WHAT YOU’LL DO: Responsibilities
Be the Go-To Person and Trusted Advisor
Serve as a consultant in servicing ADP’s products/technologies.
Use a breadth of expertise to help ADP’s clients. Solve client problems taking a broad perspective to identify solutions.
Work to resolve issues and provide solutions.
Be a Networker and Relationship Builder
Build relationships with clients over the phone and leverage your knowledge of ADP’s products and services to provide solutions to issues and questions and help build clients’ understanding of our products’ value, exceeding clients’ expectations in all of your interactions.
Provide recommendations to ADP leadership around potential best practices and training on ADP solutions, based on client input or experience.
Experience you’ll need: Required Qualifications
Strong client relationship and interpersonal skills
Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards
Demonstrated ability to learn and apply basic concepts in new situations
Organizational Skills: the ability to multi-task, set priorities, and follow up in a timely manner
Ability to collaborate and work in a team environment as well as work independently and make sound decisions
YOU’LL LOVE WORKING HERE BECAUSE YOU CAN:
Make your mark. We want you to challenge things and are open to fresh ideas.
Bring your passion and fun. Be yourself in a culture of highly diverse perspectives and insights.
Stay ahead of the curve. An agile, fast-paced environment means plenty of opportunities to progress.
Become a certified “smarty pants.” Ongoing training and development opportunities for even the most insatiable learner.
Be your healthiest. Best-in-class benefits that start on Day 1, because healthy associates are happy ones.
Get paid to pay it forward. Company paid time off for volunteering for causes you care about.
Automatic Data Processing
Roseland, NJ
Automatic Data Processing, Inc. provides business process outsourcing services worldwide. It operates through two segments, Employer Services and Professional Employer Organization (PEO) Services. The Employer Services segment offers various human resources (HR) outsourcing and technology-based human capital management solutions. Its offerings include payroll, benefits administration, talent management, HR management, time and attendance management, insurance, retirement, and compliance services.
This segment provides a range of solutions, which businesses of various types and sizes can use to activate talent, as well as recruit, pay, manage, and retain their workforce. It serves approximately 630,000 clients through its cloud-based strategic software as a service offering. The PEO Services segment provides HR outsourcing solutions through a co-employment model. This segment offers HR administration services, including employee recruitment, payroll and tax administration, time and attendance management, benefits administration, employee training and development, online HR management tools, and employee leave administration.
It also provides employee benefits that enable eligible worksite employees with access to a 401(k) retirement savings plan, health savings accounts, flexible spending accounts, group term life and disability coverage, and an employee assistance program, as well as group health, dental, and vision coverage. In addition, this segment offers employer liability management services comprising workers’ compensation program, unemployment claims management, safety compliance guidance and access to safety training, access to employment practices liability insurance, and guidance on compliance with the United States federal, state, and local employment laws and regulations. The company was founded in 1949 and is headquartered in Roseland, New Jersey.
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IndustryInformation Technology
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No. of Employees57,000
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Website
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Jobs Posted825
