Backup Systems Admin
Posted on: 21 Jan 2022
Greensboro, NC
Job Description
The Role at a Glance
This position will perform and deliver on routine assignments/projects while simultaneously leveraging and applying knowledge of the ESS (Enterprise Service Solutions) business systems production environments. This position will interface with internal and external stakeholders to implement routine change requests, update configurations, provide feedback to QA and IT in helping to troubleshoot critical issues, answer questions, provide training and be the point person responsible for the accuracy of the configuration and content and for the day to day management of the system.
What you'll be doing
Maintains knowledge on current and emerging developments/trends for assigned area(s) of responsibility, assesses the impact, and collaborates with management to incorporate new trends and developments in current and future solutions.
Promotes and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
Performs and delivers on routine assignments/projects while simultaneously leveraging and applying knowledge of their assigned area(s) of responsibility.
Identifies and communicates to management process improvements that reduce workloads or improve quality for their assigned area(s) of responsibility.
Collaborates with external vendors, Lincoln IT and QA team on routine assignments/projects to ensure a stable and reliable application.
Collaborates with key internal and/or external stakeholders, ensuring a reliable support function.
Identifies and reports routine issues, and coordinates responses with QA team and Lincoln IT resources.
Ensures system and underlying applications are fully compliant with internal Audit and Security requirements.
Provides routine site wide administration and account management support.
Maintains platform usage Standard Operating Procedures (SOPs) to include Security Policies, content management procedures, training materials, administrative processes (such as item and user setup/removal).
Develops and analyzes platform operational reports in conjunction with the business partner requests and/or requirements. Supports compliance requests during state or production audits.
Using structured requirements partners with QA team and IT to develop project plans to address for system upgrades.
Provides feedback and is the primary business point person to QA team, IT and Vendor resources to diagnose and resolve technical issues to minimize service interruptions.
Assigns permissions and trains new users.
What we're looking for
4 Year/Bachelor's degree (or equivalent) (Minimum Required)
1 - 3+ Years as an application administrator that directly aligns with the specific responsibilities for this position (Required)
Lincoln Financial Group
Radnor Twp, PA
Lincoln National Corporation, through its subsidiaries, operates multiple insurance and retirement businesses in the United States. It operates through four segments: Annuities, Retirement Plan Services, Life Insurance, and Group Protection. The Annuities segment offers variable, fixed, and indexed variable annuities. The Retirement Plan Services segment provides employers with retirement plan products and services primarily in the defined contribution retirement plan marketplace. This segment offers individual and group variable annuities, group fixed annuities, and mutual fund-based programs; and a range of plan services, including plan recordkeeping, compliance testing, participant education, and trust and custodial services.
The Life Insurance segment provides life insurance products, including term insurance, such as single and survivorship versions of universal life insurance; variable universal life insurance; and indexed universal life insurance products; and a critical illness rider. The Group Protection segment offers group non-medical insurance products comprising short and long-term disability, statutory disability and paid family medical leave administration and absence management services, term life, dental, vision and accident, and critical illness benefits and services to the employer marketplace through various forms of employee-paid and employer-paid plans.
The company distributes its products through consultants, brokers, planners, agents, financial advisors, third-party administrators, and other intermediaries. Lincoln National Corporation was founded in 1905 and is headquartered in Radnor, Pennsylvania.
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IndustryInsurance
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No. of Employees11,034
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Website
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Jobs Posted552
