Job Description

A Day in the Life of a Virtual Property Technical Adjuster:

Now is an exciting time to join Allstate! One of the world’s most trusted brands is building a team of enthusiastic colleagues, who together, are helping guide customers to live a life well protected. Join us and you’ll have everyday opportunities to learn, grow and shape your future while pursuing your desire to do good for others.? 

Spend your day handling various type of property claims virtually from home
Conduct a detailed inspection of the property and write an estimate to capture the extent of the damages 
Use advanced video technology to collaborate with onsite vendors to identify damages and write a damage estimate from a virtual setting 
Review the policy and decide how coverage applies and provide the customer with a detailed explanation of both the estimate and the policy 
Communicate empathetically with customers and help them through their claim process in a fast, fair and easy manner 
Negotiate claim settlements with customers in accordance with business unit standard methodologies 
Use data and analytics to tell a story and influence decision making 
Flexibility to work in a variety of environments – independently, within a team, face-to-face, and virtually 

You’re provided with comprehensive training:

We cover the cost to help you study for and earn your license  ??? 

We offer 3 months of full paid training plus on the job training for up to an additional 3 months 

Ongoing training opportunities for continuous improvement? 

What’s in it for you?

Compensation range for this position is $55,000+ per year, based on experience and qualifications 

Paid training and licensing?? 

Internet reimbursement 

Generous paid time off (PTO) 

Tuition reimbursement  

Discounted gym memberships 

Cafeteria style health insurance plan- starts day one 

401K match and pension plan 

Volunteer opportunities + matching donations  

Visit AllstateGoodLife.com to learn more? 

You’re a great match for this role if you have: 

A High School Diploma/GED or higher (Bachelor’s Degree preferred) 

2+ years of property estimating experience

Have prior experience using estimating software like Xactimate 

Value providing an effortless customer service experience 

You enjoy the ability to work independently starting your day from home, and traveling to various locations to restore peoples’ lives through outstanding customer service 

View problems and setbacks as opportunities for improvement and look forward to coming up with creative solutions? 

Are organized and able to multi-task in a fast-paced environment 

Are known for clear and professional communication – both written and verbal 

Being bilingual and/or having prior military experience is a plus 

This position is not available for California, Alaska, and Hawaii residents