Job Description

POSITION SUMMARY

The Sales Operations Program Manager will oversee and coordinate multiple projects in parallel.  Responsibilities of the role include planning, managing activities, working with cross-functional teams, and overseeing the projects till a successful delivery on-time and with quality.   Being effective in this role will require a natural ability to lead, build strong, trusting partnerships across the organization and drive progress. The position requires a highly resourceful individual who thrives in a fast-moving, complex environment requiring vital emotional intelligence and self-motivation—the ability to influence & energize a diverse set of stakeholders towards a common goal.

Key Areas of Responsibility

Accountable for the following:

Strategizing, planning, implementing, executing-on and maintaining program initiatives while adhering to strategic Sales operations objectives

Maintain a transparent “wall of work” with clear, up-to-date status of strategic initiatives (owners, actions, dates, status, risks)

Develop program assessment protocols for evaluation and improvement – with an ability to follow through activities and hold people accountable

Oversee multiple projects in parallel, ensuring program goals are reached

Analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders as needed

Required Qualifications and Attributes:

8+ years proven experience in complex project management and program management role

A great attitude; people like working with you

Team player and a “CAN DO” attitude

You tend to find solutions, not problems

Excellent organization, communication, time management, facilitation, and follow-thru skills

Owns outcomes & drives to completion without being reminded

Working understanding of Agile methodologies & tools

Previous experience as a project manager or program manager

Bachelor’s degree + MBA / or equivalent Masters degree preferred

Curiosity & thirst for learning, and ability to do it quickly – must be a Self-Learner

Strong interpersonal skills & ability to build strong, trusting relationships

Ability to simplify the complex

Ability to lead by influence across teams & siloes

Problem-solving aptitude & creative thinking skills

Preferred Qualifications:

Transformation experience (Agile coach, transformation leader, etc.)

Team leadership experience

Excellent organization skills

Excellent follow-thru skills

Excellent communication skills