DISPATCHER TRAINEE I
Posted on: 14 Dec 2021
Saginaw, MI
Job Description
Job Description/Responsibilities
Rotating shifts to maintain a 24-hour/7 day a week operation, as well as overtime assignments are required. During the first 6+ months in the position, you will be thoroughly trained in all aspects of the Gas Dispatcher role. During this time period, you may be asked to travel for required training. This position requires you to obtain Arcos training.
Gas Dispatcher responsibilities include, but are not limited to:
Short-cycle scheduling to make and meet customer commitments.
Coordinate activities with outside agencies such as 911, MISS DIG, other utilities, etc.
Prepare emergency distribution orders for distribution workers, utility and ASP work to customer service workers.
Assist in training of co-workers as well as support employees from other work groups.
Due to the training involved in getting a new employee fully functional in the Dispatcher role, upon accepting this position, you will be ineligible to apply for another internal job posting outside the Dispatch job family during the first thirty months.
Required Qualifications
Technical experience in SAP, CAD, OMS, GIS, Dispatching Software, etc. OR extensive business knowledge of the utility industry OR other applicable non-technical experience like Customer Service, Project Management etc.
High School Diploma Required
Preferred Qualifications
Associates Degree Preferred.
Microsoft Office experience.
Knowledge of the union working agreement.
An understanding of the basic natural gas fundamentals and the ability to analyze and interpret complex prints.
Knowledge of Service Suite and the ability to learn new software quickly.
Experience dispatching work to field resources.
The ability to read and interpret operation manuals.
Experience communicating via two-way radio.
Possess the ability to interact with customers in courteous manner.
CMS Energy
Jacksonville, FL
CMS Energy Corporation’s business strategy is focused primarily on its principal subsidiary, Consumers Energy Company, Michigan’s largest electric and natural gas utility, serving 6.7 million of the state’s 10 million residents. With our subsidiary, CMS Enterprises Company, we are also engaged in independent power generation in several states. Our business also includes EnerBank® USA, which specializes in providing unsecured home improvement payment option programs for homeowners through nationwide dealer networks.
Consumers Energy provides electric service to 1.8 million customers in 62 of Michigan’s Lower Peninsula counties. Among the largest cities served are Battle Creek, Bay City, Cadillac, Flint, Grand Rapids, Jackson, Kalamazoo, Midland, Muskegon and Saginaw.
In addition to the generating plants that produce the majority of electricity for customers, Consumers Energy is a leader in developing renewable energy in Michigan. Its Green Generation™ initiative is the largest renewable energy program in Michigan.
Consumers Energy provides natural gas service for heating and other uses to nearly 1.8 million customers in 54 of the 68 counties in Michigan's Lower Peninsula. It serves an area that spans 13,000 square miles and includes 215 cities and villages. Among the largest areas served are Bay City, Flint, Jackson, Kalamazoo, Lansing, Macomb, Midland, Royal Oak, Saginaw and Livonia. More than one-half of the utility's gas customers are in metro Detroit.
The company has one of the largest underground natural gas storage capacities in the country. This allows the company to economically purchase and store gas during warm months, for eventual use in the winter heating season.
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IndustryEnergy/Utilities
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No. of Employees7,887
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Website
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Jobs Posted378
