Business Development Consultant
Posted on: 4 Dec 2021
Lisle, IL
Job Description
Position Overview
The Aftersales Business Center is our Dealers’ and Customer’s support for Aftersales and is Navistar’s day to day support interaction with our customers and products. The Parts Support Process Lead has responsibility for designing what that interaction will be for our parts related support. The Parts Support Process Lead is responsible for developing and enhancing our Standard Operating Procedures, working processes, and work instructions as well as identifying opportunities for improvement through data analytics and the use of LEAN and process mapping tools. The Parts Support Process Lead Also acts as a project manager for continuous improvement projects and will work with a large cross-functional team to execute on those projects. This position is integral to attaining Navistar’s industry leading uptime.
Responsibilities include but are not limited to:
Developing contact center operations processes, KPIs, and Standard Operating Procedures
Identifying trends in contact center performance, contact rates, and case file causals
Non-technical project management of multiple projects from concept approval through sustainment
Identification of efficiency improvement opportunities and solutions including IT enhancements, process improvements, and the development of detailed instructions for completing complicated tasks
Coordinating work with multiple cross-functional groups
This job manages specific projects that are managed in a controlled, gated process. Requires people and resource management through others as part of a cross-functional team required to complete the project
Basic Requirements
Bachelor’s degree
At least 5 years of business development, mergers and acquisitions, or joint venture experience
OR
Master's degree
At least 3 years of business development, mergers and acquisitions, or joint venture experience
OR
At least 7 years of business development, mergers and acquisitions, or joint venture experience
Additional Requirements
Qualified candidates, excluding current Navistar employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. Navistar does not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)
Navistar
Lisle, IL
Navistar International Corporation, through its subsidiaries, manufactures and sells commercial and military trucks, diesel engines, school and commercial buses, and service parts for trucks and diesel engines worldwide. The company operates through four segments: Truck, Parts, Global Operations, and Financial Services. It manufactures and distributes Class 4 through 8 trucks and buses in the common carrier, private carrier, government, leasing, construction, energy/petroleum, military vehicle, and student and commercial transportation markets under the International and IC brands; and designs, engineers, and produces sheet metal components, including truck cabs and engines. The company also provides customers with proprietary products needed to support the International commercial and military truck, IC bus, and engine lines, as well as other product lines; and a selection of other standard truck, trailer, and engine aftermarket parts.
In addition, it manufactures and distributes mid-range diesel engines, as well as provides customers with additional engine offerings in the agriculture, marine, genset, and light truck markets; sells engines to original equipment manufacturers (OEM) for various on-and-off-road applications; and offers contract manufacturing services under the MWM brand to OEMs for the assembly of their engines. Further, the company provides retail, wholesale, and lease financing of products of its trucks and parts, as well as financing for wholesale and retail accounts receivable.
It markets its commercial products through an independent dealer network, as well as through distribution and service network retail outlets; and its reconditioned used trucks to owner-operators and fleet buyers through its network of used truck dealers. As of October 31, 2018, it had approximately 727 outlets in the United States and Canada, and 89 outlets in Mexico. Navistar International Corporation was founded in 1902 and is headquartered in Lisle, Illinois.
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IndustryManufacturing
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No. of Employees13, 994
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Website
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Jobs Posted228
