Stores Management (P)
Posted on: 3 Dec 2021
Lancaster , PA
Job Description
Overview
Responsibilities
At Office Depot and Office Max, our Store Associates are Leaders and Enthusiasts that are passionate about selling. They are the advocate for the brand and are comfortable and capable of showing the Customer that our Stores actually offer more than what is physically on the shelves. Responsibilities include:
•Operating as brand ambassadors with the ability to inform, educate, and communicate Office Depot and Office Max brand attributes better than anyone else.
•Driving the overall customer service and sales culture within the location.; Inspiring and motivating the store associates to exceed customer expectations and responsible for store operations and execution of company programs.
•Developing and clearly communicating store-level strategies and tactics to achieve sales, service and operational excellence.
•Differentiating and instilling that Office Depot and Office Max Store Associates are trusted advisors. Empowering the team to create memorable customer experiences and customer loyalty that redefine the gold standard in the retail industry.
Qualifications
•High School Diploma or GED (Bachelor's Degree Preferred).
•Minimum of 2 years of experience in leadership, management, communication and training skills in a customer centric sales environment.;(College, Military, Mentorship, Leadership, or Real Work Experience will all be considered).
•Working knowledge of MS Office products, Experienced and excited by technology.
•Highly customer-centric and sales focused, with the ability to create a culture where associates are trained and empowered to provide total customer solutions.
•Developers of talent, and able to recognize that the efforts around individual and team development lead to the overall profitability of the store.
•Positive and energetic and display “can do” attitudes through proactive, continuous learning which creates opportunities for upward mobility.
•Operationally strong and possess good time management and priority setting skills.
Office Depot, Inc.
Boca Raton, FL
Office Depot, Inc. provides business services and supplies, products, and technology solutions. The company operates in three divisions: Business Solutions, Retail, and CompuCom. The Business Solutions division offers office supply products and services through sales forces, catalogs, and telesales, as well as through Internet Websites in the United States, Puerto Rico, U.S. Virgin Islands, and Canada. The Retail division operates a chain of retail stores, which offer office supplies; technology products and solutions; business machines and related supplies; print, cleaning, breakroom, and facilities products; and furniture in the United States, Puerto Rico, and the U.S. Virgin Islands. Its stores also provide printing, reproduction, mailing, and shipping services. As of April 4, 2019, this division operated 1,350 office supply stores. The CompuCom division sells information technology (IT) outsourcing services and products in the United States, Canada, and Costa Rica.
It offers a range of solutions, including end user computing support, managed IT services, data center monitoring and management, service desk, network infrastructure, IT workforce solutions, mobile device management, and cloud services. The company offers its products under various labels, including Office Depot, OfficeMax, Foray, Ativa, TUL, Realspace, WorkPro, Brenton Studio, Highmark, and Grand & Toy. Office Depot, Inc. was founded in 1986 and is headquartered in Boca Raton, Florida.
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IndustryBusiness Services
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No. of Employees44, 000
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Website
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Jobs Posted3269
