In-Vehicle Infotainment PD Quality Systems Engineer
Posted on: 16 Nov 2021
Dearborn, MI
Job Description
Job Description & Qualifications
At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow’s transportation.
Enterprise Connectivity is a distributed team within Product Development organization responsible for Product Management, Software Operations, Systems Architecture, Systems Engineering & Integration. This team is also responsible for future roadmaps of all connected products for Internal Combustion, Autonomous and Electric vehicles as well as foundational products to enable compelling customer experiences across i) Retail, ii) Commercial, iii) 3rd Party Enablement and iv) Internal Value business units of Enterprise Connectivity.
What you’ll be able to do:
Lead overall Quality performance of In-Vehicle Infotainment modules in production (SYNC/APIM, Center Display Module, Audio Head Unit/Radio, Audio DSP modules/Amplifier, Speakers)
Lead Warranty Spend Cost Reduction and Supplier Recovery projects
Work with Ford Component Sales / Dealership Technicians / Field Service Engineers to address field concerns
Review Service Manuals and Diagnostic tools to improve the vehicle service experience
Lead IVS/GIVIS reviews to address software release concerns that impact vehicle service/repair
Release Dealer Service Bulletins (SSMs/TSBs) to address vehicle repair issues
Work collaboratively with extended Electrical team and other Multi-functional teams to address system issues
Work with Supplier and STA to ensure warranty part analysis and corrective actions are detailed and complete
Apply QNPS Customer Survey response data to insure the voice of customer is being used to drive design and quality actions
Support Customer Clinics to achieve clarity on voice of customer feedback
Support PVTs to bring any production issues to quick resolutions, and address vehicle line concerns
Support and present at various Quality reviews (FQR/VQR/PDQR/NAQM/FSQR) supporting V80 Quality initiatives
Apply analytics and other early detection tools to get ahead of the Warranty/QNPS data.
The minimum requirements we seek:
Bachelor's of Science degree in Computer, Mechanical or Electrical Engineering
3+ years of experience as an Infotainment Product and/or Quality Engineer
Our preferred requirements:
Experience working on electronic/infotainment/audio products
Understanding of electronics and vehicle networked systems
Ability to solve vehicle, system, and component issues. Apply is/is not, fishbone diagram, 8-D, etc.
Proven understanding of Ford Quality tracking resources (AWS/GSAR, Datacubes, BSAQ, ECB, GCQIS, QNPS, etc.)
Working Knowledge of Ford WERS release system (Concerns, Notices, Alerts, etc.)
Excellent teamwork, interpersonal and communication skills
Ability to work well in a multi-functional setting
Continuous improvement mentality
Ford Motor
Dearborn, MI
Ford Motor Company is an American multinational automaker that has its main headquarter in Dearborn, Michigan, a suburb of Detroit. It was founded by Henry Ford and incorporated on June 16, 1903. The company sells automobiles and commercial vehicles under the Ford brand and most luxury cars under the Lincoln brand. Ford also owns Brazilian SUV manufacturer Troller, an 8% stake in Aston Martin of the United Kingdom and a 32% stake in Jiangling Motors.It also has joint-ventures in China (Changan Ford), Taiwan (Ford Lio Ho), Thailand (AutoAlliance Thailand), Turkey (Ford Otosan), and Russia (Ford Sollers). The company is listed on the New York Stock Exchange and is controlled by the Ford family; they have minority ownership but the majority of the voting power.
Ford introduced methods for large-scale manufacturing of cars and large-scale management of an industrial workforce using elaborately engineered manufacturing sequences typified by moving assembly lines; by 1914, these methods were known around the world as Fordism. Ford's former UK subsidiaries Jaguar and Land Rover, acquired in 1989 and 2000 respectively, were sold to Tata Motors in March 2008. Ford owned the Swedish automaker Volvo from 1999 to 2010. In 2011, Ford discontinued the Mercury brand, under which it had marketed entry-level luxury cars in the United States, Canada, Mexico, and the Middle East since 1938.
Ford is the second-largest U.S.-based automaker (behind General Motors) and the fifth-largest in the world (behind Toyota, VW, Hyundai-Kia and General Motors) based on 2015 vehicle production. At the end of 2010, Ford was the fifth largest automaker in Europe. The company went public in 1956 but the Ford family, through special Class B shares, still retain 40 percent voting rights. During the financial crisis at the beginning of the 21st century, it was close to bankruptcy, but it has since returned to profitability. Ford was the eleventh-ranked overall American-based company in the 2018 Fortune 500 list, based on global revenues in 2017 of $156.7 billion. In 2008, Ford produced 5.532 million automobiles and employed about 213,000 employees at around 90 plants and facilities worldwide.
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IndustryAutomotive
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No. of Employees199000
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Website
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Jobs Posted669
