Job Description

What you will be doing

• Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.

• Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time and form of desired results.

• Primarily supports business functions of other Analysts and Administrators on the team.

• Includes analysis of business and user needs, documentation of requirements and translation into proper system requirement specifications.

• Influences business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.

• Analyzes marketplace, industry, company, technology trends and best practices, vendor products and services, etc.

• Identifies and documents business strategies, objectives, and drivers.

• Analyzes and documents business processes and metrics and identifies improvement opportunities.

• Evaluates benefits of alternative actions or solutions to establish end goals.

• Re-engineers processes to deliver greater effectiveness and efficiency.

• Identifies/documents how applications and systems interact to support business processes.

• Assesses, applies and projects the impact of system changes on users and internal and external clients or stakeholders.

• Uses knowledge of systems and industry requirements to develop or modify complex information systems.

• Writes test plans and test cases to ensure changes which are made to the application meet client needs and that application integrity is maintained.

• Conducts a variety of tests such as system, integration, readiness, and acceptance tests. Ensures changes made by developers are correct.

• Verifies through testing that changes made by developers to one part of the application do not impact other parts.

• Reports and reviews testing results.

• Trains internal employees or external clients on changes, new systems or new procedures.

• May mentor, guide, advise and/or check the work of less experienced business systems analysts.

• Considers business implications of the application of technology to the current business environment.

• Other related duties assigned as needed.

What you bring:

Bachelor’s degree in computer science or information systems or the equivalent combination of education, training, or work experience.

• Knowledge of FIS’ products and services

• Knowledge of financial services industry

• Knowledge of end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development

• Knowledge of Microsoft Excel and Powerpoint with ability to design/create projects using a summation data

• Proficiency in solutions design and requirements definition disciplines leveraging model driven design-based tools and techniques including conceptual solution component models, business process models, use cases, etc.

• Excellent customer service skills that build high levels of customer satisfaction for internal and external clients

• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors

• Willingly shares relevant technical and/or industry knowledge and expertise to other resources

• Excellent analytical, decision-making, problem-solving, team, and time management skills

• Ability to persuade and influence others on the best approach to take

• Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed

• Is resourceful and proactive in gathering information and sharing ideas

What we offer you

· A modern, international work environment and a dedicated and motivated team

· A competitive salary and benefits

· A variety of career development tools, resources and opportunities

· The chance to work on some of the most challenging, relevant issues in financial services & technology

· Time to support charities and give back in your community

· A fantastic range of benefits designed to help support your lifestyle and wellbeing