Job Description

WHAT YOU'LL DO:

Mutual of Omaha embraces a set of core values called the "Values for Success." These values set the standard for how we deal with customers and how we treat each other, and all associates are expected to contribute to the achievement of business objectives by living Mutual's "Values for Success." In addition, all associates are expected to exhibit engagement and accountability and to contribute to the alignment of business objectives across the organization utilizing measurements as a tool.
Identifies, develops, and evaluates alternatives to meet business requirements. Coordinates, plans and conducts on-going maintenance, enhancements, and upgrades to existing business tools. May employ project management tools and perform business impact analysis and research.
Reviews, analyzes, tests, and recommends new software applications and equipment. Develops and executes test plans and may conduct quality reviews of test plans with I/S and other business partners. Coordinates vendor relations.
Develops and implements comprehensive communication and training plans for internal and external business associates and customers. Coordinates and implements controls and procedures. Serves as a liaison to other Operations.
May assist in the work direction of day-to-day activities. Provides overall goals; develops, updates, and maintains work plans. Completes complex and sensitive projects.
Develops and administers documentation of projects, recommendations, and implementation procedures. Communicates project outcomes in a clear, effective, and timely manner to necessary parties in the business area and other customer areas. May provide training and guidance to others. May delegate tasks to others (as appropriate) on projects with varying levels of complexity.
Develops and maintains current knowledge of assigned business areas, Mutual of Omaha practices, the insurance industry, and the business environment. Improves understanding of business system tools, practices, and methodologies. Researches and evaluates new and emerging technologies.

ABOUT YOU:

Demonstrated experience with Business Analysis techniques, tools, and templates to include business system operations, equipment evaluations, manual and mechanized system development techniques and workflow analysis, and business systems terminology and standards. Advanced knowledge of implementation processes and redesign of supporting business processes (which may include software implementation processes). Demonstrated experience with project management processes and tools.
Advanced oral and written communication, human relations, negotiation, and presentation skills. Strong analytical skills, attention to detail, problem-solving and decision-making abilities. Creativity, diplomacy, sound judgment, and initiative.
Ability to meet stringent deadlines, to work independently and as part of a team, to guide and train others, and to provide excellent customer service.
Advanced quantitative, statistical, and data analysis and interpretative skills.
Advanced knowledge of administrative systems, applications, office and testing tools in a business environment. Experience with PC based office tools, such as, Microsoft Office, Lotus Notes. Preferred experience with Web navigation and software.
Competent in prioritizing, organization and decision-making skills.
You help promote a culture of diversity and inclusion within the department and the larger organization. You value different ideas and opinions. You listen courageously and remain curious in all that you do.
You are able to work remotely and have access to high-speed internet.

VALUABLE EXPERIENCE:

Knowledge of insurance products, the insurance industry, related legislation, and business operation procedures and practices.

WHAT WE CAN OFFER YOU:

A diverse workplace where associates feel a sense of belonging.
An organization that feels like a small, close-knit community and has the strength of a Fortune 500 company.
Tuition reimbursement, training and career development.
Comprehensive benefits plan that includes medical, dental, vision, disability and life insurance.
Flexible spending accounts for healthcare and childcare needs.
401(k) plan with a 2% company contribution and 6% company match.
Competitive pay with an opportunity for incentives for all associates.
Flexible work schedules with a healthy amount of paid time off.
For more information regarding available benefits, please visit our Career Site.
Estimated salary $54,000-$87,700.
Pay commensurate with experience.