Senior User Experience Researcher, Maps
Posted on: 26 Oct 2021
New York, New York | San Francisco, CA | Seattle, WA
Job Description
About the Role
The Uber Research Team is hiring Senior User Experience Researchers to help us fulfill our mission to deeply understand people and context to champion customer-obsession and define the future of Uber. In this role, our mission is to drive insights to craft substantial product decisions through your outstanding insights about people, technology, and services in our current and future world! UX Researchers will have a deep impact across a wide variety of business and technology decisions spanning multiple initiatives and locations. The heart of what makes Uber magical for riders and drivers globally is UX! We play an integral role in crystallizing user problems, and project vision to find inspiring new ways to Uber's outstanding mobility and delivery options.
As a Sr. User Experience Researcher, you will...
Partner with our Product and Design teams to identify and explore new opportunities to help define product roadmaps, vision, and strategy
Design and conduct foundational, formative, and evaluative qualitative and quantitative user research
Collaborate with a diverse group of cross-functional product, design, engineer, and product marketing team members to align and impact
Synthesize and communicate research findings to drive understanding and user insight across the organization
Basic Qualifications
5+ years of professional experience conducting user research
Master's or Ph.D. Human-Computer Interaction, Psychology, Statistics, Computer Science or a related field; or BA/BS and equivalent experience in a product-centric environment
Preferred Qualification
Track record of demonstrating excellent command of research questions within a given domain and of technical tools for the analysis of data within that domain
Previous experience driving research programs that have had a lasting impact on product and design decisions while clearly, concisely, and persuasively presenting to cross-functional teams and leadership.
Experience with mixed methods - with a focus on more strategic research
Previous experience conducting research in other global regions and working on products with global impact
Uber Technologies, Inc.
San Francisco, CA
Uber Technologies, Inc. develops and supports proprietary technology applications that enable independent providers of ridesharing, and meal preparation and delivery services to transact with end-users worldwide. The company operates in two segments, Core Platform and Other Bets. Its driver partners provide ridesharing services through a range of vehicles, such as cars, auto rickshaws, motorbikes, minibuses, or taxis, as well as based on the number of riders under the UberBLACK, UberX, UberPOOL, Express POOL, and Uber Bus names; and restaurant and delivery partners provide meal preparation and delivery services under the Uber Eats name.
The company also offers Uber Central, a tool that enables companies to request, manage, and pay for rides for their employees, customers, or partners; and Uber Health, which allows healthcare professionals to arrange rides for patients going to and from the care destinations. In addition, it provides freight transportation services to shippers in the freight industry under the Uber Freight name; leases vehicles to third-parties that use the vehicles to provide ridesharing or eats services through the platforms; and provides access to rides through personal mobility products, including dockless e-bikes and e-scooters under the JUMP name. The company was formerly known as Ubercab, Inc. and changed its name to Uber Technologies, Inc. in February 2011. Uber Technologies, Inc. was founded in 2009 and is headquartered in San Francisco, California.
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IndustryTransport/Delivery Services
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No. of Employees22,263+
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Website
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Jobs Posted203
