Job Description

Overview

Garnet Health (formerly Greater Hudson Valley Health System,) is a New York State, not-for-profit corporation headquartered in Middletown, New York, approximately 60 miles north of New York City. Garnet Health is comprised of Garnet Health Medical Center, Garnet Health Medical Center - Catskills, Garnet Health Doctors, Garnet Health Foundation and Garnet Health Foundation - Catskills.  Garnet Health is dedicated to developing specialty services, medical programs and needed healthcare services that allow residents to remain close to home to receive quality care.

Providing healthcare to nearly 450,000 residents in Orange, Sullivan and Ulster Counties, Garnet Health was designed to improve the quality, stability and efficiency of healthcare services in the mid-Hudson and Catskill region. Services provided by more than 3,300 employed professionals and over 850 medical staff members, makes Garnet Health one of the largest healthcare providers in the tri-county area. The System’s three hospital campuses (Garnet Health Medical Center - Catskills (Harris and Callicoon, NY) and Garnet Health Medical Center (Middletown, NY) plus several outpatient facilities, offer a broad spectrum of care including:

601 licensed inpatient beds
Emergency medicine
Surgical services
Ambulatory surgery services
Skilled nursing unit
Cardiology services including emergency and elective angioplasty
Oncology services from diagnosis to treatment
Orthopedic services including joint replacements
Comprehensive Bariatric Surgery Center with Obesity Medicine Management Qualifications
Birthing centers
Neonatal Intensive Care Unit
Outpatient diagnostic imaging
Geriatric assessment
Primary, Specialty, and Urgent care practices
Adult day care
Mental health and chemical dependency programs
Diabetes program
Wound care
Sleep Center Services
Outpatient infusion services
Rehabilitation services including: physical, occupational and speech therapy
Hospitalist services
Rape intervention and support services
Community screenings and support groups

Responsibilities

The Network Engineer is responsible for the oversight and integration of the enterprise-wide network including the planning, design, installation, maintenance, management, and coordination of the Garnet Health LAN/WAN.  Assists the Network Team with developing and maintaining the technical architecture and recommendations related to the Garnet Health LAN/WAN.  Maintains high level of technical expertise and studies vendor products to determine those which best meet company needs. Coordinates the installation of hardware, software, and networking equipment. 

Assists the Network Team with the implementation and network integration of the two-tier and three-tier client/server infrastructure to include a multi-server (500+) WAN/LAN environment.  Provide 2nd level support for Cisco core, distribution, and access layer devices that support the client/server infrastructure. Manage and maintain the Cisco Web Filter Appliance, ISE appliance, and all other Cisco support appliances.  Manage and maintain the Cisco SmartNet contract for the entire healthcare system. Assists other Engineers with network related design questions.    Working knowledge of Windows Client Server Roles such as AD Sites and Services, DHCP, WINS, DNS and Microsoft AD strategy for Garnet Health. Support Garnet Health cabling infrastructure.

Qualifications

Minimum Education:                       

Bachelor’s degree in Information technology or 3-5 years of Network engineer experience

Minimum Experience:

3-5 years of Network engineer experience

Requirements:

Key Certifications or training from Industry leaders in network technologies, such as F5, Cisco, and Arista.
Desired certifications include: CCNA Enterprise
Demonstrated experience in building, configuring and troubleshooting of Cisco Nexus and Catalyst switches and routers (NX-OS and IOS) across multiple geographically dispersed locations. Familiar with Cisco proprietary technology such as OTV, VDC, VSS, and VPC.
Experience with design, management, and troubleshooting of multicast routing protocols such and PIM-DM, PIM-SM, and IGMP.
Extensive practical knowledge of all layers of the OSI network model.
Experience building out resilient WAN environments via MPLS and P2P. Knowledge/experience of SD-WAN technologies a plus.
Understanding of load balancer technologies specifically F5 LTM/DNS and Citrix Netscalers
Must have extensive experience in LAN/WAN, 802.11x, WiFi design, implementation, VPN implementation and maintenance using PPTP, L2TP and IPSEC.
Must have knowledge managing/migrating/modernizing routing protocols OSPF, EIGRP, and BGP. Knowledge of redundancy protocols such as GSLB and HSRP required.
Understanding of Cisco Wired and Wireless 802.1x authentication with Cisco ISE a plus
Selection of, building out and utilizing monitoring and performance tools to troubleshoot, track and predict capacity issues.
Proficient in troubleshooting and working with network cabling, patch panels, Ethernet and Telephony jacks fiber optics
Collaborate with the Cisco account team to stay abreast of new technologies relevant to the role. Engage Cisco TAC as required to escalate cases and determine RCA.
General knowledge of firewalls, VPN, and security technologies.
Working knowledge of Cisco UCS - primarily Fabric Interconnects.
Strong understanding of VMware ESXI, Vcenter, and VMware distributed switch is a plus.

Preferred Certification or equivalent and willing to complete within the year of hire

CCNA Enterprise

Physical Requirements:  

May require extensive standing and walking.                      

Working Conditions:

Environmental Demands and Exposure to Hazards: Works primarily inside and may occasionally work outdoors. Frequent contact with various Medical Center staff, sales representatives, employees and community members. May be exposed to odors, chemical agents, dust, fumes, gases, sharp objects, hazardous or moving equipment, wet slippery floors, and extremes in temperature and humidity. 
Physical Demands: Demonstrates physical and functional ability to perform full anatomical range of motion to accomplish tasks. Evidence of visual and aural acuity and finger and hand dexterity to operate point of sales system, computer and office equipment. Can withstand long periods of sitting, standing and/or constant walking. Ability to lift and carry up to 40 lbs and push over 75 lbs. Other physical requirements include the ability to bend, kneel, crouch, twist, balance and reach above, out and below.
Mental Demands: Ability to foster collaborative relationships, to work well under pressure, to organize and synthesize new information, and prioritize tasks. Possesses critical thinking, analytical skills and flexibility. Ability to multi-task. Required detailed attention to work in an environment where interruptions cannot be controlled. Demonstrates sensitivity to customer needs and expectations. May be subject to irregular hours including evenings or potentially weekends to participate in operational and community events as necessary.