Account Activation Specialist
Posted on: 18 Oct 2021
Ann Arbor, MI
Job Description
When you can find a greater purpose in your work, your potential is limitless. That’s the mindset that drives our team at Homepoint, as we strive to support the American dream of financially healthy, happy homeownership.
Homepoint is a rising star in the mortgage industry with a culture that encourages community, caring, and open communication. What makes our team special is our people-first philosophy, as we empower and encourage our associates to speak up, become innovators and make impactful changes – no matter what position they hold within the company.
Homepoint is one of the fastest-growing mortgage lenders in the U.S. – already the third-largest wholesale lender and a Top-10 correspondent lender. Founded in 2015, we are headquartered in Ann Arbor, MI and offer positions throughout the nation – many of which are remote. Our team has grown to include more than 3,500 associates and we service more than 400,000 customers nationwide.
If you thrive in a fast-paced environment and are looking for an opportunity to grow and develop your career, then we have the perfect opportunity for you!
Essential Duties and Responsibilities:
Account Acquisition Specialists are expected to increase and grow the company’s TPO Wholesale & Non-delegated Correspondent lending business by activating inactive loan officers with approved brokers, community banks, and credit unions. This is a great opportunity for individuals looking to get into the industry or advance their mortgage career!
Contact, solicit and make presentations to mortgage brokers and financial institutions regarding various product offerings available through HPFC.
Familiarize prospective mortgage brokers with the Home Point value proposition.
Learn HPFC pricing, product, and process strategies.
Obtain commitments from brokers to lock loans with homepoint.
Assist prospective brokers with loan submission.
Complete contact reports, customer relationship management data and any other reports or data collection required by HPFC.
Perform related duties as assigned by manager.
Maintain compliance with all company policies and procedures.
Education and/or Work Experience Requirements:
6+ months of experience in Customer Service, Retail, and / or Sales environment.
Strong interpersonal skills with an extreme passion for client service.
Proficiency in the Microsoft Office suite.
Organized, disciplined, and accountable for results.
Excellent written, verbal and visual/presentation communication skills.
Physical Requirements:
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
Must be able to communicate effectively with others.
Home Point Financial
Ann Arbor, MI
Homepoint is a national multi-channel mortgage originator and servicer. The company brings an innovative approach to lending, focusing on speed, quality and consistency for customers and partners. Uniquely, Homepoint retains over 95% of originated loans for in-house servicing, a cornerstone to its Customer for Life approach. The company was founded in 2015 and headquartered in Ann Arbor, Michigan. For more Information visit homepoint.com
We’re on a mission to create financially healthy, happy homeowners. While the business of mortgages involves rates, products, dollars, and data, it's really about people. Behind every mortgage is a person, a family, a dream.
We’re here to support people at each stage of the homeownership journey—from the borrowers who represent our customer base, to the mortgage brokers and correspondent partners who count on us to help grow their businesses, to our associates who care for our all of our customers, and each other.
We believe that homeownership enriches lives and strengthens communities. Approached correctly, owning a home is about much more than just a roof over your head—it’s a crucial point in the path towards broader financial well-being.
Our growth has been fast, but also thoughtful. We continuously invest in our partners, our technology and our people to create an exceptional homebuying and homeownership experience. We pride ourselves on driving success for our customers, our partners and our associates across all economic cycles.
In just five years, we have grown to become the third-largest wholesale lender and 10th-largest non-bank lender in the country. We have over 300,000 customers and a nationwide network in excess of 5,500 partners.
We are part of—not apart from—the communities we serve and the world we share. Underscoring this point, we founded the Homepoint Foundation in 2020 to empower individuals to achieve their dreams through investment, education and support.
We’re focused on helping to build a mortgage industry that is more inclusive and diverse, more prosperous, and full of opportunity for aspiring professionals who want to thrive in a meaningful career.
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IndustryReal Estate Services
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No. of Employees2,500 +
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Jobs Posted76
