Provider Account Manager
Posted on: 14 Oct 2021
Houston, TX
Job Description
Position Purpose:
Responsible for assigned provider’s overall experience with the business unit.
Manage and maintain assigned account and client relationships and service responsibilities.
Assist in the project management of all contract implementations and in the establishment of strong account relationships while ensuring a smooth transition of services for members.
Provide training to clients on the use and function of the products and services.
Coordinate the design, development and rollout of product enhancements and related projects as requested by clients.
Complete regularly scheduled site visits, conference calls and vendor delegation meetings with all accounts.
Act as liaison between all contracts and company operating departments on account issues.
Work with staff to resolve problems or complaints identified by accounts and manage account issues to closure.
Translate ideas and client requests into actionable items for operations to enhance service delivery or new product offerings.
Provide support and strategic business insight about products and services to management, peers and clients.
Assist leadership with monitoring and tracking legislative or regulatory changes and issues for all areas of operation.
Deliver presentations to internal and external business partners.
Ability to travel.
Our Comprehensive Benefits Package:
Flexible work solutions including remote options, hybrid work schedules and dress flexibility
Competitive pay
Paid Time Off including paid holidays
Health insurance coverage for you and dependents
401(k) and stock purchase plans
Tuition reimbursement and best-in-class training and development
Education/Experience:
Bachelor’s degree in related field or equivalent experience. 3+ years of sales, provider relations, account management, client services, or contracting experience. Knowledge of health care, managed care, Medicare, Medicaid or Commercial insurance products.
Centene
St Louis, MO
Centene Corporation operates as a diversified and multi-national healthcare enterprise that provides programs and services to under-insured and uninsured individuals in the United States. The company’s Managed Care segment offers health plan coverage to individuals through government subsidized programs, including Medicaid, the State children’s health insurance program, long-term services and support, foster care, and medicare-medicaid plans, which covers dually eligible individuals, as well as aged, blind, or disabled programs. Its health plans include primary and specialty physician care, inpatient and outpatient hospital care, emergency and urgent care, prenatal care, laboratory and X-ray, home-based primary care, transportation assistance, vision care, dental care, telehealth, immunization, specialty pharmacy, therapy, social work, nurse advisory, and care coordination services, as well as prescriptions, limited over-the-counter drugs, medical equipment, and behavioral health and abuse services.
This segment also offers various individual, small group, and large group commercial healthcare products to employers and directly to members in the Managed Care segment.Its Specialty Services segment provides pharmacy benefits management services; health, triage, wellness, and disease management services; and vision and dental, and management services, as well as care management software that automate the clinical, administrative, and technical components of care management programs. This segment offers its services and products to state programs, correctional facilities, healthcare organizations, employer groups, and other commercial organizations. The company provides its services through primary and specialty care physicians, hospitals, and ancillary providers. Centene Corporation was founded in 1984 and is headquartered in St. Louis, Missouri.
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IndustryHealthcare
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No. of Employees47, 300
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Website
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Jobs Posted349
