Job Description

Key Responsibilities:

Gathers information from multiple internal and external sources according to company guidelines, including competitor filings to perform analysis. May require gathering information from internal subject matter specialists or partners and data through reports or other external published or non-published electronic means. Provides and applies context and understanding of information to anticipate the multiple variables and complexities needed to research. May coordinate project/product research through others.

Analyzes product performance and proactively finds opportunities at state, line of business and agency level. Identifies and analyzes key product, performance and profitability drivers such as distribution, rate structure and rules performance to validate assumptions, identify adverse impacts, trends and solutions. Applies judgment, understanding and curiosity to data and provides high level analysis considering multiple complexities to build fully developed solutions. Analyzes and reviews financial results, product profitability, business mix and competitive information and forecasts performance. May coordinate the analysis of others to include larger reviews.

Manages own schedule to complete work within established time and service standards. Plans work to ensure rate review and other key processes are completed to ensure speed to market.

Develops comprehensive product strategy for the state(s) for overall profitability using rate reviews, pricing, risk appetite, placement, timing, etc. Determines how to apply and implement strategic decisions in alignment with market strategies (agents, tools, sales, etc.). Influences decisions with internal and external partners at all levels that impact national plan and geographic responsibility.

Leads departmental projects across regions. Recommends strategic direction to leadership and responsible for implementation and ongoing ownership of the initiative including the tactical decisions to ensure success across departments, regions and business units.

Develops and implements a coordinated product strategy (including pricing and design features) across all product lines. Directs the implementation and maintenance of features/capabilities of products with accountability for product growth and profitability in the assigned region in support of national strategies. Plans and develops strategies to take advantage of opportunities within the market to achieve corporate objectives.

Consults with leadership and internal partners regarding analysis, ideas and business performance providing recommendations based on in-depth functional and regional knowledge.

Leads ongoing review and consultation on distribution and underwriting performance initiatives. Provides data and analysis to establish understanding of complex issues and focus attention on meaningful concepts at the regional leadership level. Consults with line of business and verticals to share regional implications of national strategies. Promotes teamwork among regional and staff partners to ensure alignment with initiatives.

Provides regional perspective and expertise to research and development, pricing and training. May be involved on industry boards or lead cross functional teams.

Communicates and presents critical initiatives across the department and directs implementation throughout the organization to achieve profit and growth objectives. Communicates information regarding new product improvements, pricing, organizational decisions, expected results, opportunities and focus areas to internal and external partners at all levels. Translates sophisticated data and strategic concepts into understandable communications to be shared with multiple audiences. Discerns the most relevant information and flexes style and message appropriate for the audience that instills confidence, conveys the strategic vision, and influences actions.

Proactively builds and strengthens relationships with peers, internal and external partners to support completion of ongoing assignments. May participate in cross-functional teams to complete projects or support the business. Provides strong leadership, is approachable, and instills trust at all levels.

Participates in training classes, department and company meetings. Pursues additional education to increase personal, professional and technical knowledge and skills. May assist trainers as a subject matter authority by providing content or delivering information to help educate regional underwriting and product partners. Mentors associates and provide education to others at all levels.

Supervises associate management, including performance, salary planning and administration, training and development, workflow and organization planning, day-to-day management, hiring and placement and disciplinary actions.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to AVP. Direct reports may include roles at the manager and below levels.

Typical Skills and Experiences:

Education: Bachelor’s degree in insurance, actuarial science, mathematics, risk management, economics, finance, accounting, business administration or equivalent or Masters’ of Business Administration degree preferred.

License/Certification/Designation: Progress toward or completion of CPCU, AU CIC, INS ARM, Actuarial exams or similar designations preferred.

Experience: Ten years of experience in underwriting and product preferred. Cross-functional experience from other areas and experience with data analysis preferred.

Knowledge, Abilities and Skills: Detailed knowledge of core business functions, and insurance products and pricing architecture, state regulations, underwriting procedures and standard methodologies. Solid understanding of financials, trend analysis and competitor data. Proficiency in analytical tools, relational databases, data visualization techniques, query-based language and/or statistical software experience preferred. Excellent verbal and written communication skills necessary to present information, communicate and influence internal and external partners at all levels. Skilled in the use of related systems and analytical tools. Ability to drive for results, deal with ambiguity, solve problems, learn on the fly, make quality decisions, see trends and patterns within data. Ability to manage projects, opposing priorities, timelines and resources to complete work. Strong organizational agility and political savvy preferred.

Other criteria, including leadership skills, proficiencies and experiences may take precedence.

Staffing exceptions to the above require approval by the hiring manager’s leader and Human Resources Business Partner.

Values: Regularly and consistently demonstrates the Nationwide Values.