Job Description

As a medical claims representative trainee, you’ll be instrumental in keeping the medical claims process efficient and supportive for our customers. Focusing on personal injury protection medical coverage, you’ll analyze accident details, medical records and terminology. You’ll also adjust claims while maintaining solid relationships with customers. Bring your passion for helping others and we’ll teach you the insurance stuff – allowing you to be confident when speaking with customers or negotiating settlements with providers or attorneys. 

Starting your role from home, you’ll be provided virtual training and onboarding. You’ll eventually transition into a hybrid in-office schedule where work from home days are possible, when we are ready to open our offices. 

Duties & responsibilities after training

Research policy contract, regulation and cause of injury to make coverage decisions
Conducts research to understand correlations between medical records and motor vehicle accidents, injuries or medical conditions
Identify and research wage loss expenses and documentation for payment consideration
Review and interpret policy language when subrogation demands are received 

Must-have qualifications

Bachelor's degree or higher
Instead of a degree, a minimum of five years of relevant work experience (e.g., claims adjuster in Medical claims or other claims experience, in a position that developed or required the ability to think critically, solve problems, effectively communicate verbally and in writing, and embrace new challenges.)
Must successfully obtain required state licenses

Schedule: Monday - Friday 8:00am-5:00pm
 
Compensation 

Once you complete training and pass any necessary testing requirements, your salary will be $52,000/year, however, for the first few months you will be paid hourly based on your annual salary
Gainshare bonus up to 16% of your eligible earnings based on company performance

Benefits

401(k) with dollar-for-dollar company match up to 6%
Medical, dental & vision, including free preventative care
Wellness & mental health programs
Health care flexible spending accounts, health savings accounts, & life insurance
Paid time off
Paid & unpaid sick leave where applicable, as well as short & long-term disability
Parental & family leave; military leave & pay
Diverse, inclusive & welcoming culture with Employee Resource Groups
Career development & tuition assistance