Job Description

What you’ll do:

Lead communications and serve as primary point of contact for credit card partner relationships
Promptly, professionally and thoughtfully manage partner needs and requests in a fast-paced environment. Also has the ability, acumen and comfort to know when and how to say “no” to partners when necessary
Leverage internal and external data to develop business recommendations that generate value for credit card partners and Credit Karma
Able to quickly understand partners' businesses and priorities and use that knowledge to advance the goals of our partners and our business
Partner with internal Operations team to ensure high-quality delivery of our partners' marketing strategies

What’s great about the role:

High impact, high visibility - Play a key role in guiding strategy for your vertical 
Work in a highly cross-functional, highly collaborative environment - you are the hub of many spokes within CK
Use business acumen, analytical skills and relationship experience to market and execute complex initiatives with both new and existing partners

Minimum Basic Requirement

Has 3+ years of experience in credit card customer acquisition or customer management, media buying or digital marketing
Bachelor's Degree in Business, Marketing, or a related field from an accredited college or university and/or 8+ years relevant work experience

Preferred Qualifications:

Executive presence with the ability to succinctly, confidently and articulately defend and challenge positions in verbal and written communications  
Hyper-focused on partner satisfaction and substantial experience developing and managing complex relationships, preferably proven by at least 2+ years of experience in a client or partner-facing role in a sales/consulting/business development capacity
Adept at collecting, analyzing and synthesizing data to support strategies and communications internally and externally
Incredibly responsive and solution-oriented -- operates at a high tempo and has an unrelenting drive to see efforts through to positive impacts on our members and partners
Highly organized and detail-oriented -- able to successfully manage complex projects
Thrives in ambiguity -- requires minimal oversight and can independently and thoughtfully develop and implement recommended approaches to complex problems
Both curious and creative, consistently seeking out ways to improve our partnerships and business