Job Description

KEY RESPONSIBILITIES

Supplier Quality Management (75%)

Contribute to the creation and implementation of standard methodology quality vision, strategy, policies, processes and procedures to aid and improve operational performance
Contribute to new business initiatives and projects and review and communicate the impact on Supplier Quality activities
Lead supplier development strategy, designing the metrics for the function and supplier performance
Carry out supplier validation audits, with supplier support and supplier product quality planning (APQP).
Work with Engineering (Design and Manufacturing Engineers) team to define process parameters and criteria to ensure supplier process capability is effective to meet product and process requirements
Support Purchasing with the supplier approval process by assessing manufacturing/technology capabilities and Health, Safety and Environmental risks
Support new product launches to ensure suppliers are capable of delivering to the required quality standards
Perform on-site supplier visits for root cause analysis and verification of corrective actions of supplier quality issues
Review and evaluate supplier quality data to identify process improvement opportunities within the supply chain
Where appropriate work with the supplier directly, create corrective action plans to address process failures
Review supplier manufacturing processes, collaborate with suppliers on process improvement and value enhancement opportunities
Promote the use of customer preferred techniques for continuous improvement such as Lean, Six-Sigma, Poka-Yoke (Error Proofing), Measurement System Analysis and FMEA (Failure Mode and Effects Analysis)
Lead the development and refinement of Design and Process FMEA’s (Failure Mode and Effects Analysis)
Review documentation of inspection results across all areas. In appropriate functional areas, this refers to supporting inspection and test status requirements defined by regulations, engineering product specifications or Control Plans, PPAP approval or product warrant submission
Monitor and report on supplier product quality and performance understanding any commercial issues and impacts
Lead the Supplier Key Performance Indicators (KPIs)
Lead customer PPM (Parts per Million), supplier PPM, supplier problem solving on time, cost recovery and supplier warranty indicators
Lead quality audits for suppliers
Ensure compliance and assist with alignment to the Quality Management System (TS16949/ISO9001)
Support regular inspection meetings with representatives from appropriate departments to establish an action plan for improving build quality
Stay ahead of and up to date on any changes that may affect the supply and demand of needed products and materials and advise others of any impact
Keep up with current and developing manufacturing and engineering trends that concern product quality
Conduct benchmarking studies to determine standard methodologies/designs and future trends
Undertake personal continuous training and development
Ensure that the function operates in accordance with any health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors

Internal Quality Management (25%)

Lead, mentor and develop a robust team that meets agreed objectives and which delivers best practice results, added value and continuous improvements
Provide leadership, direction, management and development to the local quality team
Set department objectives/KPIs and review and assess ongoing performance of direct reports
Report on achievement of targets and identify any actions required
Manage and lead the team, ensuring adequate staffing levels, handling holiday allowances, recruitment, training, development, appraisal, attendance, disciplinary issues and daily supervision to maximize efficient productivity
Empower and coach the team to operational success
Review, implement and update company records e.g. training matrices, performance evaluations, risk assessments
Communicate important metrics from the strategic annual plan so that each employee is aware