PBX Operator
Posted on: 5 Oct 2021
San Francisco, CA
Job Description
Job Responsibilities:
Answer and complete telephone, pager and other communications efficiently
Adhering to hospital and departmental policies and procedures for eight hospital facilities, Kettering Behavioral Health, stand-alone Emergency Centers and KHN affiliates.
Maintain appropriate communication links with the department manager, co-workers, physicians, and other hospital personnel, as well as demonstrate effective communication with outside callers (patients, patients’ families, and other members of the community) with excellent customer service skills.
Initiates and follows-through on emergency/clinical code procedures and emergency/clinical group paging to help ensure the safety of our patients, visitors and staff.
Must be available to work varied shifts (1st, 2nd, 3rd on occasion).
Must be available to work weekends (Friday, Saturday, Sunday). Performs other duties as assigned.
Job Requirements:
High school diploma or equivalent required.
Minimum of 3-years customer service, telephone operator, call center, or healthcare experience required.
Preferred Qualifications
Skills:
Strong communication skills
Strong communication skills.
Strong attention to detail, following directions precisely.
Skilled in computer operations with the ability to work with multiple computer software programs.
Ability to multi-task and perform well under pressure, in a fast-paced environment, demonstrating flexibility and excellent decision-making skills.
Ability to problem-solve and work independently.
Kettering Health
Hamilton, OH
Kettering Health is a not-for-profit network of eight hospitals, Kettering College, and over 120 outpatient facilities serving southwest Ohio. Patients have access to high quality maternity care, state-of-the-art cancer fighting technology, Ohio’s leading heart hospital, as well as revolutionary brain and spine surgery. With nearly 12,000 employees and 2,100 physicians, Kettering Health is committed to transforming the healthcare experience with world class health services for every stage of life.
Kettering Health recently celebrated the 50th anniversary of Kettering Medical Center.
As a faith-based organization we are dedicated to treating all patients with love and respect regardless of religious preference. Multi-denominational Spiritual Services are offered at the network every day.
The Kettering Health Network's mission is to improve the quality of life of the people in the communities we serve through health care and education.
We are dedicated to excellence and to providing each individual the most appropriate care in the most appropriate setting. In the spirit of Seventh-day Adventist health care ministry, we strive to be innovative and to convey God's love in a caring environment.
KHN Vision Statement
Kettering Health Network will be recognized as the leader in transforming the health care experience.
KHN Values
Trustworthy
Innovative
Caring
Competent
Collaborative
-
IndustryHealthcare
-
No. of Employees12,000+
-
Website
-
Jobs Posted14
