Primary Purpose of Position
The primary purpose of this position is to provide customer service and support to students, faculty, and staff. General office duties are also performed as needed.
Minimum Education/Experience
Required Minimum Qualifications:
Graduation from high school; or an equivalent combination of education and experience.
University Preferred Qualifications:
Graduation from high school, or completion of its equivalency, and two years of office/clerical work experience; or an equivalent combination of training/experience.
Essential Job Duties
Departmental contact for faculty/staff/student purchases made via department purchasing card and purchase order – including PO receiving, change requests, returns, electronic check requests, obtaining invoices and receipts
Function as the departmental travel specialist – assisting faculty, staff, and students with the coordination of travel and associated pre and post-travel paperwork
Initiates invoicing for internal recharge unit and follows up with internal and external clients when timely payments are not received
Monitor department purchasing card transactions and complete monthly reconciliation
Obtain vendor information, encumbrance reports, paid order/expense reports
Obtain invoices and relevant information to resolve purchasing issues/discrepancies
Submit student hiring forms
Adhere to university policies and procedures as related to vendors, travel, purchasing, reimbursements
Other Work Responsibilities
Act as backup for Business Services Coordinator
Communicate with budget offices to resolve issues when directed by supervisor
Use an Excel spreadsheet to track and reconcile budgets
Deposit checks with the Cashier’s Office
Cross-train with other Physics Department admins to provide backup
Other duties as assigned
Departmental Preferred Experience, Skills, Training/Education
Intermediate experience with Microsoft Office, particularly with creating and using Microsoft Excel spreadsheets
Experience working with faculty and students in a college/university setting
Ability to work independently and as a team
Strong interpersonal skills and evidence of an ability to work with a diverse clientele
Ability to learn/use campus-specific systems such as Banner, 49er Mart, Bank of America Works, Google Mail
Good time management skills – the ability to coordinate day to day workload and prioritize ongoing projects and tasks
Troubleshooting and solving complex problems
Attention to detail with accuracy
Ability to adapt to change
Charlotte, NC
At North Carolina’s urban research university, UNC Charlotte faculty, staff and students engage in research, service and scholarship that directly contribute to the economic health, social and cultural well-being of citizens in the state’s largest metropolitan region. With more than 26,500 students and more than 3,000 faculty and staff, we have many stories to tell. It’s the job of the public relations department to tell those stories through varied communication channels in ways that enhance the identity of University.
The primary responsibilities of the public relations department include:
Media Relations and Public Information
Internal Communications
Public Relations counsel
Reputation Management and Crisis Communication
Print and Digital Publishing
Executive Communications
This work requires frequent collaboration with colleagues throughout the University. Our services are available to all Colleges, Departments, Offices, Centers and Institutes, and our priority is to advance the strategic goals of the University.
Our primary communication goals, as ratified by UNC Charlotte Chancellor Philip L. Dubois and his Cabinet, are:
Goal # 1
Create awareness and comprehension of UNC Charlotte as North Carolina’s urban research university.
Goal # 2
Establish UNC Charlotte as integral to the economic, social and cultural fabric of the Charlotte region.
Goal # 3
Position UNC Charlotte as an important center of higher education, delivering affordable, high-quality education worthy of broad-based support.